Recensies (2.224)
Verfijnen
-
Op beoordeling
Very helpful customer support. They are very patient and they follow up till the issue is resolved.
I have had very good experience so far.
Amazing app with good documentation on customisation.
A flexible app that does exactly what we want but what really shines is their support. Gopinath and his team are first class!
Really easy to install, we had some problems with the Add to Wishlist button, but contacted Swym Support, who quickly helped us.
Ich bin sehr dankbar für den tollen und schnellen Service. Auf meine Anliegen wurden sofort reagiert. Alle Änderungen wurden vorgenommen. Sehr empfehlenswert . WEITER SO!
I dont understand all the great reviews for this app. It lacks very basic customization capabilities. I can't edit the copy in my pop ups without writing the developers. I can't connect my Klaviyo without sending API info to the app's developers. I cant preview the emails my customers will see. These are very basic things that should be possible in an app without having to write a support ticket and wait for a developer.
Thank you for your candid review, we appreciate hearing from you. Our teamis constantly working on adding features to the app and is shipping new capabilities virtually every week and that includes customization capabilities to help store admins manage the Wishlist module without having to talk to us. That said, the varied set of capabilities and UI customization the app supports make it challenging to expose all of those interfaces via the Dashboard while yet keeping the user experience simple and intuitive. We prioritize features based on customer feedback and both the features you requested - the ability to edit copy for the Wishlist UI and the ability to manage your Klaviyo config in self-serve fashion are on our product roadmap and should get addressed in the near future. We'll be sure to get back in touch and update you once this is addressed.
Excellent app. Gives a very professional feel to my site! Had some teething problems but the support is exceptional, quick replies and keen to help me. First class
A rather comprehensive app with good customer support. We're not sure it's quite worth the price, and we needed some minor issues that took a while to fix, but overall, it's an app worth checking out.
12/16/2023 update
Be aware that you are unable to customize the wishlist email alert even though I paid $50+ each month! Their very professional support team made a stupid mistake about the price drop email, and made the compare price in red and sent to my customers! I asked them to change that, and one day later, and they told me confidently the issue was fixed! Guess what, the mistake still exists! That's the service I got!
12/20/2023 update
4 DAYS passed, and no one could fix the small CSS code problem, they even made the email worse, they are many error codes on the email header. God!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
DO NOT RECOMMEND THIS AT ALL AND FIND ANOTHER APPS
The support for this app is great, timely and with exceptional follow up to ensure you are happy. Really looking forward to seeing any developments they may have in the future! Well done team ;0)