Avaliações (2 224)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 93% das classificações são de 5 estrelas
  • 5% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
30 de janeiro de 2018

So far so good! The team was super helpful and even had suggestions on how to improve how the app looks in my store.

Thegreetingfarm
Estados Unidos
2 days usando a aplicação
20 de março de 2019

The support team is lightning quick and awesome. Wishlist has been seamlessly integrated into our store. Much appreciated!

CLICGEAR | ROVIC USA
Estados Unidos
2 days usando a aplicação
25 de fevereiro de 2022

Great ap[p, far better than others we have tried! the team is responsive to tweaks and is quick to do so. Early days but we are are sure the app will perform as good as we expect.

Is To Me
Reino Unido
2 days usando a aplicação
Editado a 14 de abril de 2021

If you're trying to get this app working with Klaviyo - then you have a lot of pain ahead of you. The Klaviyo integration was the main reason we selected this app over other wishlist apps. Given the mostly positive reviews, I was expecting the integration and set-up to be easy and well documented. It's neither. The support team is slow to respond, and when they do respond, the assume a level of understanding which I don't have. There is no documentation on how to complete the Klaviyo integration, and no documentation on how to set up the email flows. Seven weeks after installing the app, I'm still in the dark about what we need to do. I'm not an IT person, but the Swym support team seems to think I am. Proceed with caution.

WildBounds
Reino Unido
About 2 months usando a aplicação
Questão respondida por Swym Corporation 14 de abril de 2021

Hello,

Thank you for your review. I am sorry that you had such a disappointing experience with us. I looked through the support request you had open with us and we didn't do nearly enough to make sure you had a smooth onboarding experience, so you are completely justified in feeling let down.

The Klaivyo integration steps are actually documented in detail on our site - you can access these docs at https://swym.it/playbooks/. I am not seeing that we shared this information with you, so we are reviewing our support response to see why that didn't happen. Please accept my sincere apologies, this is not the standard we strive for and we have certainly fallen short in this case. We will follow up with you via email to try and make this right for you, please consider giving us an opportunity to do so.

Sincerely,
Arvind

24 de junho de 2021

We had a little issue to integrate and the guys have been massively fast to reply and fix. Really good!

APM Monaco
Mónaco
About 1 month usando a aplicação
13 de abril de 2020

Great app! Customer support is live 24/7 and the UI is fully customizable. You won't be disappointed

ALEXANDRA RAFIE
França
1 day usando a aplicação
18 de março de 2017

Easy to install and great support from the developers. Can't wait to see how it will improve my customer retention over time.

The Little Pet Biscuit Company
Reino Unido
1 day usando a aplicação
3 de abril de 2018

there was a glitch after registering that did not allow me to go back into the dashboard to make visual changes.

I emailed support and they responded and resolved it quickly.

Superior Blue Studio
Estados Unidos
About 1 month usando a aplicação
4 de julho de 2017

Good system to start with, I am still playing around. This is my first time using the program! it is not too difficult for a beginner, editing my review later when i find out more

The Shark Watch Co
Austrália
1 day usando a aplicação
9 de setembro de 2022

The team is accommodating and provides excellent and prompt responses. Just new to the app and we will try to discover if it fits us. They offer a friendly and easy start.

BulbSquare
China
1 day usando a aplicação