Syncee ‑ Global Dropshipping , Počet recenzí: 1 624
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The suppliers are completely unreliable. They pretend to ship from the US when they actually ship from China. Others claim to ship in 2-4 days but after over a week act like they haven't even seen the order. Deleted.
We are sorry to hear you weren't fully satisfied while using our application. Please note, as you could already experience so far, we continuously and always monitor our suppliers. Before being listed and after too. If there is any feedback from a retailer about a supplier we start to analyze it, react to it, and take all the steps and changes needed, and if necessary, we contact the supplier. As your review is not for our application but for a supplier we don't feel your review being completely fair. If you want to tell your feedback about a supplier, you can write a review about them on our Marketplace as our colleague has mentioned to you. We also explained what the base was of the misunderstandings regarding the suppliers but of course, we apologize for all inconveniences.
I like the app but it's complex without direct human support. I struggle to understand the difference between datafeed and marketplace plan
It's nice to see that you like Syncee and how it works. Our application is constantly evolving and we always aim to make Syncee meet merchants' needs more and more. If it is still not completely clear to you what the differences are between our two main solutions, please do not hesitate to contact our free support, we would be happy to explain it in more detail to you. You can contact us via in-app live chat or email at support@syncee.co.
Great for importing specific products into your catalog. Not so great for updating the import, updating quantity, or anything else. Every update modified my product listings or catalog organization.
Hi there,
We are sorry to see your feedback on our service. Please feel free to reach out to our customer support via in-app chat or email. We would be more than happy to help you find an answer and solutions to your questions about Syncee.