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Beware this app syncs your shopify constantly so don't make any changes on shopify everything will be deleted or changed. Frankly change that and find a solution to automate orders on bigbuy and I put 5 stars. Excuse my rage I just lost 20 hours of work because of your sh"*** synchronization.
We are sorry to read that you were not satisfied with our service. In Syncee, in your product catalogs, there is a setting where you can pick which product data you wouldn't like Syncee to update in your Shopify store. We haven't received any message from you about the problem you faced. We have free support in chat and email where you can contact us anytime for a quick reply and help. About automated order data synchronization, not every supplier can support auto order on Syncee Marketplace. On our platform at every product and supplier, you can see if automated order sync is provided or not. You can set it at the filter settings too so you can browse among those products and suppliers only where this solution is available.
Our support team has contacted you now, please give us feedback so we can help resolve your problem. We do hope we can continue working together.
its a good app but the datafeed manager is confusing and many suppliers do not have any product descriptions or pictures with the products which means its sometimes easier to not use the program
We are sorry to read your words. Please get in touch with our customer support team so we can help you review and resolve what you experience. We have already reached out to you, and we would be happy to help you.
Absolutely brilliant app so easy to use and the staff are always on hand to help very quickly, highly recommend
Thank you so much for your kind words, it means a lot to us. We are happy to see you are satisfied with our app and with our customer service team. If anytime you have a question, do not hesitate to contact us, we are always here to help.
Laura and Richard have been fantastic to work with. They are so kind and understanding and help me in every way they could. Thank you for being such a great app and would advise anyone looking for products for store this is defiantly the app for you. Best App Ever.
Thank you so much for your words. Your feedback means so much to us. We will continue to walk the extra mile and provide you with a service that best serves your needs. In case of any questions, please feel free to reach out to us anytime. We are here for you!
I was having to manually enter my store item photos one by one because the image URL files kept separating from my supplier's data feed. But with Syncee I can download my supplier's data feed and the pictures stay attached saving me a lot of time! Thank you
AVOID AVOID AVOID
Im not impressed like the other poor reviews it worked well but then the feed stopped. Did we get an apology no we nearly fell out with our supplier as out of stock items were being blamed on them when in fact the feed had broken. the customer service clearly dont care. We then asked if they could upload data via there feed they said yes but it would cost extra yet it does say free setup and support. So it is not only enough that they get there subscription but pure greed the want more. We are now actively looking for an alternative. Customer service dont care Money money money So to update this is the response from Syncee the owner got in touch i explained the issue and have heard nothing. No apology no explanation nada. Since then they are now saying for me to have my orders updated 4 times a day they want 129 euro a month to add insult to injury they are blaming shopify for the feed not working. They say if you use a compare at price then there feed can not work. I also asked why is the owner who initially emailed me now not following up the answer is too busy. Do not waste your time most supplies have a feed and you can have chaperons options than these
Terrible sorry to hear you are not satisfied with our service. As our support team mentioned to you via chat the supplier stock changes frequently and it caused out-of-stock issues in your store. We already changed your update frequency in your account. Regarding the new feed, as we said we can help you, but first our developers have to check the API documentation, which is free of charge of course, but takes a couple of days. We will come back to you in an email shortly.
Great application and service would definitely recommend to a friend or business to use. I will probably use in another one of my stores actually.
Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible. We're glad you are satisfied with Syncee and appreciate you recommending us to others. :)
Great app with a good selection of interesting organic food and natural beauty dropshipping products!
Hi there,
Thank you so much for your review. We are super happy to see that you could find the organic food and natural beauty dropshipping products you were looking for. If anytime you have a question about Syncee, please feel free to reach out to us, our support team is always happy to help you.
i spoke with one of your product operatives, Imre. he was knowledgeable with quick responses and fantastic manners
Thank you for your review. We are happy to see you are satisfied with our customer support and that you love using Syncee. If anytime you have a question, please feel free to reach out to us. We are always here for you.
This is not a drop shipping app. this is an supply product up loader to your store. you have to do everything manually to select your products. also when you have an order you have to track down the supplier your order is not automatically uploaded to the supplier. your customer information for shipping is not automatic you have to place the order manually. THIS IS NOT A DROP SHIPPING APP.