Syncee Collective Dropshipping
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
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Really eazy to use
Hi there,
Thank you for your review. We are happy to see you find Syncee easy to use. If anytime you have a question about using our application, please do not hesitate to reach out to our customer support team. We are here for you.
buena
I love this platform ❤ is one of best
Hi there,
Thank you so much for your kind feedback. We are super happy to see you love Syncee! Thank you for choosing our platform! :)
its a good app but the datafeed manager is confusing and many suppliers do not have any product descriptions or pictures with the products which means its sometimes easier to not use the program
We are sorry to read your words. Please get in touch with our customer support team so we can help you review and resolve what you experience. We have already reached out to you, and we would be happy to help you.
Absolutely brilliant app so easy to use and the staff are always on hand to help very quickly, highly recommend
Thank you so much for your kind words, it means a lot to us. We are happy to see you are satisfied with our app and with our customer service team. If anytime you have a question, do not hesitate to contact us, we are always here to help.
Terrible Customer Service ! They just provides their platform only.....
AND I am in trouble.....frustrating from their supplier. Too much of delay in shipping. I NEVER accept 2 weeks of delay for my USA customers in shipping. This supplier is in USA. I give you delayed order numbers in Syncee, at this time - 267999-567163
267999-567077
267999-567038
267999-567125
267999-567026
267999-566923
267999-566857
Hi there,
We are sorry to read your review. We understand your frustration and we are sorry about any inconvenience you've experienced. Please note, that Syncee is an application helping retailers and suppliers connect, and we help with the product data uploads and updates to your online store. It is the supplier who is responsible for any shipping-related questions and issues, and that is why we recommend reaching out directly to the supplier regarding your orders. We would also like to highligh that during the holiday season, shipping times may vary. We value your business and were always here for you anytime you needed assistance, and we will also always be there to help you with any questions arises. If you need further assistance or have additional concerns, please don't hesitate to contact us. We strive to provide the best service possible and appreciate your understanding.
Laura and Richard have been fantastic to work with. They are so kind and understanding and help me in every way they could. Thank you for being such a great app and would advise anyone looking for products for store this is defiantly the app for you. Best App Ever.
Thank you so much for your words. Your feedback means so much to us. We will continue to walk the extra mile and provide you with a service that best serves your needs. In case of any questions, please feel free to reach out to us anytime. We are here for you!
I was having to manually enter my store item photos one by one because the image URL files kept separating from my supplier's data feed. But with Syncee I can download my supplier's data feed and the pictures stay attached saving me a lot of time! Thank you
Great application and service would definitely recommend to a friend or business to use. I will probably use in another one of my stores actually.
Thanks for taking the time and effort to leave a review. We work hard to deliver the best service possible. We're glad you are satisfied with Syncee and appreciate you recommending us to others. :)
AVOID AVOID AVOID
Im not impressed like the other poor reviews it worked well but then the feed stopped. Did we get an apology no we nearly fell out with our supplier as out of stock items were being blamed on them when in fact the feed had broken. the customer service clearly dont care. We then asked if they could upload data via there feed they said yes but it would cost extra yet it does say free setup and support. So it is not only enough that they get there subscription but pure greed the want more. We are now actively looking for an alternative. Customer service dont care Money money money So to update this is the response from Syncee the owner got in touch i explained the issue and have heard nothing. No apology no explanation nada. Since then they are now saying for me to have my orders updated 4 times a day they want 129 euro a month to add insult to injury they are blaming shopify for the feed not working. They say if you use a compare at price then there feed can not work. I also asked why is the owner who initially emailed me now not following up the answer is too busy. Do not waste your time most supplies have a feed and you can have chaperons options than these
Terrible sorry to hear you are not satisfied with our service. As our support team mentioned to you via chat the supplier stock changes frequently and it caused out-of-stock issues in your store. We already changed your update frequency in your account. Regarding the new feed, as we said we can help you, but first our developers have to check the API documentation, which is free of charge of course, but takes a couple of days. We will come back to you in an email shortly.