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Syncee Collective Dropshipping
Soddisfa i massimi standard di qualità di Shopify in termini di velocità, facilità d’uso e utilità per i merchant
Recensioni (1.910)
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In base alla valutazione
new to this app.. well see what happens
Hi there,
If anytime you have a question about Syncee, please do not hesitate to get in touch with us via in-app chat or email. We are here for you and happy to help :)
Great app, just slow to update - still no support for multiple locations or cost prices, will update my review once they get up to speed
I am very happy, app's working great. Peter was Very helpful.
But I highly recommend every customer to look at the dates very much, because if you delete the app and the shopify charged your money the same day, no one will refund. I would like more flexibility for this company and stronger relationship with client.
J'utilise cette application depuis peu de temps, ça change vraiment des autres applications avec que des produits chinois d'Ali express et compagnies, je ne peux pas trop m'avancer sur la qualité des fournisseurs encore... on verra dans le temps. En ce qui concerne le service client, ils sont super réactifs.
Thank you so much for your review. We are delighted to see that you find the product and supplier assortment available on Syncee Marketplace suitable for your business needs. We take pride in providing quality products and solutions to merchants using our solutions. Thank you for joining our community! :)
Great Dropshipping App with room for improvement
Great:
- Good selection of high quality suppliers from around the world
- Good integration and mostly user friendly
- Good customer support, eager to help
- Great functionality to automate margins/mark ups
Room for improvement:
- plan prices change randomly without any warning, which is not cool for a small business. Smallest monthly plan went from Free to $29 to $49 making it hard to plan. Would love more transparent communication
- Sometimes had issues with synchronization, when it took a full day for my order to show up
- had payment issues when I had to attempt payment up to five times until it went through
- the search for products is very clumsy. It does not really show what you're searching for and the filter options could be better thought through (e.g. you can only select one country from-to)
- When searching for an exact supplier name, you still have to scroll to sometimes the third page until you find the supplier (assumption is that the big suppliers pay to always show up first, e.g. Big Buy is always the first)
Thank you so much for your review. We are happy you have chosen Syncee to find suppliers and manage products in your online store. If anytime you need help, our customer support team is here for you. Thank you for being a member of our community.
Just started using, still exploring and testing. We should have 5 products to test in the free version. For stores that are starting it's not viable to pay a plan.
Hi there,
Thank you for your feedback. We have a free trial that allows retailers to test monthly plans for 14 days including adding products to your online store. If you have any questions about our free trial or our solutions, please do not hesitate to reach out to our customer support team via in-app chat or email. We are here for you.
few days in trial but having problems finding dungeons and dragons and other fantasy items
had subscription for months now, and today they tell me i need a subscription and changed prices with no notice not going pay 99 for subscription i was pay 49 for just month ago
Hi there,
Thank you for your review. If you need help finding suitable products and suppliers for your niche, please do not hesitate to reach out to our customer support team. We are always happy to help you. Also, please stay up-to-date about new suppliers coming day by day.
So far I really like it but we haven't had an order yet. Only complaint is products are quite expensive
Hi there,
Thank you for your review! We're happy you're enjoying the platform so far. While we can't control individual supplier pricing, we encourage you to explore different options and use our filters to find products that meet your needs. In case of any questions, please do not hesitate to reach out to our support team, we are here for you.
nice app , i,m new to it. looking forward.
Hi there,
Thank you so much for your review and for choosing Syncee. If anytime you have a question about our solutions or you need help finding suitable products for your niche, please do not hesitate to reach out to our support team via in-app chat or email. We are always happy to help you.
So my Dropshipping journey began with Spocket where I found at least a couple of brands within EU that looked interesting. I then noticed that most products were priced well above the end customer prices found on other retailer stores on the Internet. I switched to Syncee to try my luck here, as the same products were available but with a better price.
I signed up for 4 different suppliers and waited for about 1-2 weeks to get an approval for two of them. I e-mailed the other two and they replied they don't use Syncee anymore and invited me to their own platforms which would require a deposit of 500 EUR to start with.
A few more weeks passed and I've had 3-4 orders with Syncee. I can say that as a European store, dropshipping with suppliers from the UK, the delivery times are currently 10 days+. If this has to do with COVID-19 time will tell, I hope the delivery times will improve.
I had an issue with my main supplier removing almost all of their products by accident, which caused major trouble on my shop. This was solved with haste, once I got in contact with the right people.
So to be fair the support has been okay, I've got replies with a few business hours. You will have to do most of the work contacting the suppliers yourself, as they won't login to Syncee to look at your application.
Once you get orders there's no automatic way of placing the necessary orders at the suppliers stores, you will have to do this manually which is very time consuming. Syncee says that a new future that handles this will be rolled out in the coming weeks. Can't wait and I'll update my review once this is released.
For EU stores: You will most probably also have to pay VAT for your purchase, even though it's within EU/EES. This will eat of your margins, as you will have to do it again when declaring in your own country. Make sure to talk to your suppliers about this, maybe they can help you.
Sorry for the bad experience with some of our suppliers and we are happy to hear that you are satisfied with Syncee service and support.
You can leave supplier reviews in Syncee marketplace about your supplier experience.
We have already contacted the mentioned suppliers, so we will try to resolve your issues as soon as possible. Please also check your email.