Syncee Collective Dropshipping

Amazing app, with amazing relationships with suppliers. Do wish, there was some sort of warning when suppliers are pulling their products from the site and recommendations to which suppliers might carry similar products . This would help when a retailer is carrying a vendors product and building internal core audience to avoid instances in which, the suppliers products are not available. However we do enjoy using Syncee Collective and all it boasts. 10/10.

I just started using Syncee for my dropshipping business, and so far, I’m really impressed! The interface is clean and user-friendly, making it easy to navigate through the platform. Finding and filtering products has been a breeze, with plenty of options to customize my search. Everything feels intuitive, and I love how simple it is to get started. Looking forward to exploring more features!

Syncee provided horrible customer service. It's a small team if you look at their website. When I had my issue, I kept asking them to escalate. Basically, they passed me off to their friend 2 times (Sarah -> Peter -> Richard). When I asked to speak with the CEO AKOS Gulyas, they told me no. I reached out to Akos directly on Linkedin; no response. If you are selling baby or pet toys, or women's sports bras, maybe this company will work for you. I am creating a website using a niche market. The company advertised that they have distributors/ dropshippers that sell my products. I paid for a year in advance to take advantage of the discounted pricing, as I was looking forward to a long-term relationship with this company. As I started to build my website, and reach out to the various vendors, I discovered that the vendors are no longer in business or do not reply to my emails (bait and switch). I asked Syncee for a refund of the subscription as I was unable to get a vendor to work with. They said the policy is NO REFUNDS but they would look into my situation. Syncee blamed me for paying in advance and said that I should have canceled within the 14 day cancellation period. This is something that I discovered after building my website. So basically the company is promoting that they have vendors to sell your niche product, but the vendors are no longer in business. This is false advertising and a scam. Unfortunately, the company is NOT based in the US but based in Hungary so you can't pursue any legal action. They have good reviews (might be legit or a bot) but them refusing to refund me $288 because they don't properly vet their vendors is sad. Horrible experience and I would not use this company if you are selling a niche. They don't care that they are stealing your money. This should have been a no-brainer to refund me my money. Looking at other negative reviews, many of them are very similar to my situation. Sad experience for a new business owner. 

Really good product selection. The App is very easy to use and provides high level of automation for pricing and other updates.

I have only used the datafeed manager so far. I like the to have the ability to customize the mapping, filters, and settings for importing products. For example, I can choose to update just the pricing, or product titles.
Also, the customer service has been great. Peter answered a slew of questions, and was able to show me what i was doing wrong and give me examples of how to upload correctly.

Thank you Sara for your assistance tonight. My problem, even though to me seemed like a basic, amateur query, was handled with professionalism and my problem was resolved promptly. A huge relief, so thank you!!!

Dear Syncee Support Team,

I am using Syncee on my Shopify store, NobleFragrance.shop, with Fragrance.net as our dropshipping supplier. I have noticed that the tracking information for products from Fragrance.net is showing as "Not Tracked."

Could you please assist me in troubleshooting this issue? I need to ensure that tracking information is properly integrated and displayed for accurate order management.

Thank you for your support.

Best regards,
Shalaye Hall
NobleFragrance.shop

This platform is truly amazing and versatile. I've been using it for over a week now and have seen a plethora of new features added over time. It's intuitive and easy to use, and I can say this with confidence because I have tried other platforms as well, and this one stands out as the best.

The customer support is fantastic, always responding swiftly to any concerns or questions. I wholeheartedly recommend this platform to anyone who's interested. It's truly the best out there!

I find this to be an excellent dropshipping app. It not only facilitates direct communication with product suppliers but also boasts a wide range of suppliers who manufacture their own products. The support team is highly responsive and readily available to assist with any concerns or questions that may arise.

So expensive then I tried to cancel it couple weeks ago , I still got charge $99.00 . Hard to contact their customer service and the email is wrong . Stay away from this app.