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Really fast customer service from Niki when trying to do a full upload of everything from scratch again after a problem occurred with my products list. Niki did it all for me in the end and sorted in hrs behind the scenes. Thanks a bunch Niki! Really appreciate it!
Beware this app syncs your shopify constantly so don't make any changes on shopify everything will be deleted or changed. Frankly change that and find a solution to automate orders on bigbuy and I put 5 stars. Excuse my rage I just lost 20 hours of work because of your sh"*** synchronization.
We are sorry to read that you were not satisfied with our service. In Syncee, in your product catalogs, there is a setting where you can pick which product data you wouldn't like Syncee to update in your Shopify store. We haven't received any message from you about the problem you faced. We have free support in chat and email where you can contact us anytime for a quick reply and help. About automated order data synchronization, not every supplier can support auto order on Syncee Marketplace. On our platform at every product and supplier, you can see if automated order sync is provided or not. You can set it at the filter settings too so you can browse among those products and suppliers only where this solution is available.
Our support team has contacted you now, please give us feedback so we can help resolve your problem. We do hope we can continue working together.
I love this app because syncee work really hard for there customers! Exceptional work A+++
Thank you Roland and Agota ! You guys are life saviors ! I was freaking out because I couldn't manage to import products with my supplier's csv files. Nothing worked. Fortunatly, Syncee exists ! Perfect app with perfect people !
Thank you very much for your review! We really appreciate it! :)
If you have any issues or questions, write us anytime! We're more than glad to help! :)
its a good app but the datafeed manager is confusing and many suppliers do not have any product descriptions or pictures with the products which means its sometimes easier to not use the program
We are sorry to read your words. Please get in touch with our customer support team so we can help you review and resolve what you experience. We have already reached out to you, and we would be happy to help you.
I am definitely not into IT and have very basic knowledge of computer systems. From the moment I began inquiring about this application, I got all the answers I needed from Syncee's team. Now, I can move forward to opening my own e-commerce store with confidence knowing that Syncee's support will be there when I need it. Thank you for your support and patience.
We needed custom development to sync our supplier's inventory feed to our online store and provide daily updated stock levels. Roland was very helpful and patient in setting this up for us and specifically to our requirements on the backend. 5 stars for customer service and as we are yet to have any sales processed for this particular product type, so far everything seems to be functioning as it should. Thanks guys!
Amazing app! Support is fast and prepared. Everything has done in few hours. Top service
Laura and Richard have been fantastic to work with. They are so kind and understanding and help me in every way they could. Thank you for being such a great app and would advise anyone looking for products for store this is defiantly the app for you. Best App Ever.
Thank you so much for your words. Your feedback means so much to us. We will continue to walk the extra mile and provide you with a service that best serves your needs. In case of any questions, please feel free to reach out to us anytime. We are here for you!
Great app, with better service always there to help. Solves your issue in a very easy way. Good service
Thank you for your kind words. We are happy you are here with us! Anytime you have a question, please feel free to let us know about it.