Syncee Collective Dropshipping
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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I find this to be an excellent dropshipping app. It not only facilitates direct communication with product suppliers but also boasts a wide range of suppliers who manufacture their own products. The support team is highly responsive and readily available to assist with any concerns or questions that may arise.
Hi there,
Thank you for your wonderful review! We're delighted to hear that you find our dropshipping app excellent and appreciate the direct communication with suppliers. It's great to know our wide range of suppliers and responsive support team have been beneficial to you. We're always here to help with any questions!
Sara has been extremely helpful in timely assisting us in our initial implementation.
Hi there,
Thank you for your review! We're glad to hear that Sara has been extremely helpful during your initial implementation. We are always here for you.
I had a very disappointing experience with this service. After signing up for the trial version to evaluate the app, I decided it wasn't for me and canceled the subscription promptly. However, they still attempted to charge me an annual subscription fee.
Despite their claim that there was no trial period and I had to pay for the subscription, I had already canceled. I contacted customer support multiple times, but each time, my issue was passed to the billing department with no proper resolution. To make matters worse, they repeatedly tried to charge me £231 through the Shopify store.
The customer service has been extremely unhelpful and frustrating. I do not recommend this service due to their poor handling of billing issues and lack of effective customer support
Hi there,
We appreciate you taking the time to share your feedback. We understand your frustration. As our support team already shared, we want to clarify that our refund policy was clearly outlined before your subscription, stating that there’s no free trial or refund for annual plans. A 14-day free trial is only available for monthly subscriptions which information is also accessible within our application.
We apologize for any confusion or inconvenience. If you have any further questions, please do not hesitate to contact our friendly support team directly for personalized assistance.
Every order had to be canceled or refunded. Sucks to spend lots money on ads and platforms like these fumble. Questions are met with "Please contact the supplier directly."
Hi there,
Thank you for sharing your experience with us. We apologize for any inconvenience. As a technical solution, Syncee is a bridge between retailers and suppliers, and we recommend direct communication with your supplier as trading happens between you and your partner. We understand your frustration and appreciate your feedback as we strive to improve our service. In case of any questions, please feel free to reach out to our support team. We are here for you.
Good platform and excellent suppliers.
Hi there,
Thank you for your review! We're glad you find our app good and that you appreciate the excellent suppliers we offer. Thank you for choosing our solutions.
Synced has a very well respected reputation and it is deserved. The app is straightforward and easy to use. Store integration is seamless and the products are very high quality
Hi there,
Thank you for your wonderful review! We’re thrilled to hear that you find our app easy to use and appreciate the quality of our products. If you need any assistance, we're always here to help.
very easy to navigate and great products
Hi there,
Thank you so much for your review. We are happy you love how easy it is to use Syncee and find products to sell in your online store. Thank you for choosing our solutions.
Besides a bit slow searching tool, still easy to start up and find suppliers and products.
Great start
Hi there,
Thank you for your feedback! We're glad to hear you find our platform easy to use and that you're finding suppliers and products. If anytime you have a question, please feel free to reach out to our support team via in-app chat or email. We are always here for you.
Great site for fashion
Hi there,
Thank you for your review. We are happ you love the range of fashion items available on Syncee. Thank you for being a member of our community.
User friendly and great products
Hi there,
Thank you for your review. We are happy you love the range of products available on Syncee. Thank you for choosing our solutions.