Syncee ‑ Global Dropshipping , 1,618件のレビュー
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I RACCOMANDE 120%%%%%%%
The app is super! Very responsive support! Professionals! We are ready to study any question very carefully and help!
Thank you for your kind review. We are so happy you are satisfied with what Syncee offers :) Our customer support team is always here for you, and ready to help if you have any questions.
It was super easy for me to open my first shop on Shopify with Syncee team. They helped me in everything to find my supplier and to build up my store. I really offer them to anyone!
Very good app for Import / Export Details.
Just started using this app so I can not rate how it worked for me but, I can rate the setup process & it was easy & user friendly to get it all set up.
Thank you for your review :) We are happy you chose Syncee! If anytime you have a question, feel free to contact our support team via email or in-app chat, we are here for you!
AVOID AVOID AVOID
Im not impressed like the other poor reviews it worked well but then the feed stopped. Did we get an apology no we nearly fell out with our supplier as out of stock items were being blamed on them when in fact the feed had broken. the customer service clearly dont care. We then asked if they could upload data via there feed they said yes but it would cost extra yet it does say free setup and support. So it is not only enough that they get there subscription but pure greed the want more. We are now actively looking for an alternative. Customer service dont care Money money money So to update this is the response from Syncee the owner got in touch i explained the issue and have heard nothing. No apology no explanation nada. Since then they are now saying for me to have my orders updated 4 times a day they want 129 euro a month to add insult to injury they are blaming shopify for the feed not working. They say if you use a compare at price then there feed can not work. I also asked why is the owner who initially emailed me now not following up the answer is too busy. Do not waste your time most supplies have a feed and you can have chaperons options than these
Terrible sorry to hear you are not satisfied with our service. As our support team mentioned to you via chat the supplier stock changes frequently and it caused out-of-stock issues in your store. We already changed your update frequency in your account. Regarding the new feed, as we said we can help you, but first our developers have to check the API documentation, which is free of charge of course, but takes a couple of days. We will come back to you in an email shortly.
Consiglio questa app per la funzionalità e per il supporto tecnico.
Thank you so much for your review! We are happy you are here with us. In case of any questions, always feel free to contact our support team.
Great app and perfect customer support.Very helpful Thank you..
This service is amazing I was totally lost when I 1st starting using it but the support on the live chat is amazing they talk you through the process step by step. I even managed to get on a live video call with an agent and she showed me what to do and was clear and patient with me.
Thank you for your 5-star review! We are more than happy to see you find our application and customer service to be super useful. If anytime you have a question about Syncee, feel free to reach out to us, we are always here to help you :)
Melinda from Syncee help my with my problem she's very good and kind with me , i'm very appreciate her help and Syncee customer support team.
A big thank you for your words, in Melinda's name as well! :) In case of any questions, we are always here to help you!