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Syncee Collective Dropshipping
スピード、使いやすさ、マーチャントのメリットに関して、Shopifyの最高品質基準を満たしています
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I signed up without realizing it. I thought it was a free trial. Turns out it was a $99 mistake as they charged me because I was one day late figuring it all out.
Not intuitive, not helpful, waste of time. Also, it took forever for them to answer simple questions, ones I had to ask several times. Steer clear.
Post script your poor response times and you're confusing. Sign up procedures cost me a ...
Hi there,
Thank you for your feedback. We're sorry to hear about your experience. You started a free trial, which lasted for 14 days. When starting the trial, the terms were ...
Syncee provided horrible customer service. It's a small team if you look at their website. When I had my issue, I kept asking them to escalate. Basically, they passed me off to their friend 2 times (Sarah -> Peter -> Richard). When I asked to speak with the CEO AKOS Gulyas, they told me no. I reached out to Akos directly on Linkedin; no response. If you are selling baby or pet toys, or women's ...
Hi there,
We’re sorry to hear about your experience, nevertheless please let us clarify a few points.
1. We offer a free plan where you can explore the platform, as well as a ...
I added Syncee to help me manage product CSV upload to my Shopify product library.
Despite what was advertised, I am surprised to find numerous missing features from the app.
It is only able to update a small subset of fields out of the universe of fields are available to be updated via Shopify API.
Developer also cite performance/load issues as the underlying reason of the additional ...
Thank you for the feedback, as I mentioned earlier we can update just the those fields that the Shopify API allow us, and until the Shopify not change the restriction on the ...
They started great, once they reach certain popularity they change their own rules. They beginning letting low sales stores to upload 25 products for Free, now they cancelled, you have to pay a membership in order to upload any products. They are overrated and that's why In the next 4-6 months they'll see a huge decline over this app.
We appreciate your feedback, thank you for sharing your thoughts. We always strive to offer the best quality service, and we take pride in offering one of the biggest ...
This app used to work well, now the team does not care and they make huge mistakes, like changing you fullfillment centers when no one asked them because they don't know how to use their own software. They also DO NOT CARE about their customers and they don't take responsability for their mistakes. Their app has not worked really well for months now - we finally decided to stop using it and ...
Dear Aequem,
I apologize on behalf of everyone at Syncee.
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. As you can see in ...
Terrible service. Predatory refund policy. Bad customer service. Bad product.
Hi there,
We're sorry to hear about your experience. It seems there was a misunderstanding with the trial and refund on another platform, not with your Shopify store. If you ...
DO NOT USE THIS APP! 3 days of waiting since customers placed an order and Syncee is not letting me pay for them. They say it's an issue at the supplier's end but clearly, it is a technical issue with Syncee. Trying to contact them is useless. Also contacted the supplier directly and they can't provide the item at the price listed on Syncee. What do I do now? Take a loss?
We are terribly sorry about the experience you have had with your supplier partner. Please let us highlight that there is no technical issue with Syncee. The issue regarding ...
UPDATE: response to you... Actually NO my CSV file IS CORRECT If you look at my site now its PERFECT just the way it was supposed to be. YOU were not doing it correct.. IN FACT there are MANY items we didn't even have showing in my store.. Second... its 2:43am go figure you are responding to me now... almost 3am Pacific Standard time.. so yes that's true yet again... you strung me along to keep ...
Dear Kristen,
Let me reply to your points one by one because I feel your claims do not cover reality.
FIRST, our support team is working 03:00 AM - 05:30 PM EST (UTC -5) from ...
We used this app for a few months to import/update couple of thousands of products into our stores. The concept is great but the app is just not fully tested and ready. A major draw back was that we constantly ran into bugs that led to incorrect data on the store. Also, the app does not give you a meaningful report on the tasks it ran. There was no way to filter for the products that failed the ...
We are sorry to read your review. We would like to highlight the information that the product datafeed file of your supplier had issues with the structure of it. This caused ...
The app is good if you have less than 50 items to upload. When you upload 50-1000+ it doesn't upload images correctly.
It shows broken images with grey shadows.
FOR ONLINE STORES IT'S USELESS IF A PRODUCT HAS NO PROPER IMAGE. WILL NOW TRY ALTERNATIVES.