Syncee Collective Dropshipping
Lees welke hoge kwaliteitsnormen Shopify hanteert voor snelheid, gebruiksgemak en waarde voor de merchants
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They charged me despite not using the application and they never sent a reminder for an upcoming bill as every other reputable supplier does! When I contacted them they said they will not refund me despite it is evident I am not using the app! This says a lot about their values and strategy!
Hi there,
We are sorry to read your review. Please note that our application has a free plan which can be used to browse our Marketplace and prepare catalogs in order to have them ready before subscribing.
When a store installs Syncee, the store gets this Starter plan as the default plan which is totally free and has no time limitation.
The store owner can decide to subscribe at any time if they want to upload and manage products.
You were using Syncee's free trial that allows you access to our subscription plan that adds the possibility to upload products from Syncee to the store and manage them until the subscription is cancelled.
Syncee uploaded products from our system and managed these products properly until when our app was uninstalled.
The uninstall process stopped the recurring app charge and in the next billing period this store will not be charged for the subscription, but for this period the charge was accepted when subscribing.
Please note that upon subscribing, the Refund and Cancellation policy is accepted, where it is clearly stated that after the free trial or from our annual plans, we do not offer refunds.
The chosen plan can be used to its full functionalities until the end of the subscribed billing period.
Our app has free support, we can be reached in our in-app chat or via email if there are any questions or any help is needed to manage products on your store with our app.
Easy to use and very responsive support.
the application is very helpful, and the connection with the supplier multiply, and fast response from the admin syncee
Thank you so much for your review, it makes us happy that you are satisfied with our service. We are always here and help our clients as soon as possible. Please, anytime you have a question, do not hesitate to contact us. Thank you for being a member of our big, friendly community.
Great app easy to use and configure for everyone who doesn't want to get inventory. Thank you Syncee for such an option!
Thank you so much for your kind feedback on our solution. We are extremely happy to see how much you love Syncee. We wish you all success with your business!
Great costumer support. Still needs improvment for more self sufficiency. Check our products imported with this app at breedyshop.com
Thank you so much for your kind and nice review. We are always working on making our app to be the best for our customers, we never stop improving :) If anytime you have a question, feel free to contact our team. We are always happy to help.
Expensive but good. I think the product range is excellent and of high quality, however, the UI can be slow and laggy and the subscription model is quite unforgiving to newer stores.
Thank you for your review. Your feedback is really important to us. We are happy you are satisfied with the product selection on Syncee Marketplace. We are constantly working on our platform to elevate our offer, and we hope you are going to enjoy all the updates we offer throughout the time.
having problems but just started look forward to seeing more of this app so i cant figure out why the check list wont let my check off what i have done
We are sorry to hear about your experience. We would like to kindly ask you to get back to our customer support team's message so we can learn more details about what you experienced using Syncee. We would be more than happy to help you with regard to your questions. Thank you so much for your time and feedback.
I have been working with the support team today to setup my first sync. They are extremely helpful and have even written custom workaround in for me. I cannot thank them enough for their awesome support.
I haven't actually had a chance to use the app yet. So that's why I gave three stars because I don't actually know if it's going to be a good fit for me as of right now
Hi there,
Thank you for your review. If anytime you have a question about how our dropshipping application works, please do not hesitate to reach out to us via in-app chat or email. Our support team is here for you to help :)
I had no idea where to start when it came to dropshipping, but Melinda was amazing! She took her time to help me and get my store set up. Great customer service and user friendly. 10/10 would recommend.
We're so glad you like Melinda’s work! We’ll pass along the kind words. Also, appreciate your feedback. We are so lucky to have users like you. :)