Syncee Premium AI Dropshipping
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Excellent app, and support is excellent! But the chatbot screening is frustrating—it tries everything to keep you from reaching a human agent. If a chatbot could actually resolve issues, I wouldn’t mind, but we’re still years away from that level of reliability. For a paid app, human support should be the priority. If the goal is to train bots, that should be done through a free service, not at the expense of customers’ time—something small business owners simply don’t have to waste.
Hi there,
Thank you for sharing your thoughts. We truly want every Syncee user to have a smooth experience, and our friendly support team responds to all messages with care. If anytime you have a question, please feel free to send us an email at support@syncee.com or contact us via chat and we will be more than happy to help you with a direct message as soon as possible. Happy selling!
Good application for sourcing product
Hi there,
Thank you so much for your review. We are happy you enjoy using our application. Thank you for being a member of our community.
It's okay, but the shipping rates are not always available to estimate an accurate profit margin.
Hi there,
Thank you for your review. If anytime you have a question about shipping rates and finding information about suppliers, please feel free to reach out to our customer support team via in-app chat or email. We are always happy to answer your questions.
I found the experience of searching for products very easy on Syncee, however, I think there just needs to be more variety in certain areas.
Hi there,
Thank you for your review. We are delighted to see you have a great experience using Syncee. Please feel free to reach out to our customer support team via in-app chat or email at support@syncee.com about the areas in which you are looking for products. We would be more than happy to help you find new suitable suppliers.
ich nutze es um inventar up to date zu halten, es gibt viel auswahl an produkten bzw große auswahl an händler.. was mir dort auch gefällt ist der Kundensercie.
was nicht so gut ist, es ist unübersichtlich und leider nicht so gut zu filtern. Es wäre besser wenn man die produkte noch besser filtern könnte.
Vielen Dank für Ihr Feedback! Wir freuen uns zu hören, dass Sie Syncee nützlich finden, insbesondere für die Aktualisierung des Inventars und die große Auswahl an Produkten und Händlern. Wir nehmen Ihre Anmerkungen zur Unübersichtlichkeit und den Filtern zur Kenntnis und werden daran arbeiten, die Benutzerfreundlichkeit zu verbessern. Vielen Dank für Ihre Unterstützung!
Easy to use and good products, shipping times can be a bit delayed from suppliers depending on when orders are placed. but the service and interface are easy to use and operate as they should.
Thank you so much for your review. It is our pleasure to see that you are satisfied with the product selection on Syncee Marketplace and that you find our platform easy to use. If anytime you have a question about Syncee, please feel free to reach out to us via in-app chat or email. We are here for you!
Technisch noch nicht ganz ausgereift, aber sehr guter Kundensupport! Antwort innerhalb von Minuten, sogar am Wochenende.
Thank you so much for your review. Our team is so happy to see that you chose Syncee to find and manage products in your online store. It's also our pleasure to see how satisfied you are with our customer support. If anytime you need help, we are here for you!
This is a great App which connects seamlessly to Shopify. The diversity of products and vendors are enough to keep you adding items to your store indefinitely, especially since new vendors are being added every month. You can choose what you want Syncee to update to your store such as Inventory (which updates throughout the day), Price, Cost, etc. You can message vendors within the App and (most) get back to you quickly (don't even try to message HomeRoots as they will never respond). There is also a Data Feed Manager if you choose to connect via Syncee to other vendors.
You can try this App for free up to 25 products. There is a bit of a learning curve to using the app only because it syncs very quickly and you need to make sure your settings are correct since it will instantly update if you tell it to. I have recommended Syncee to stores in several niches and even to others personal product lines just to add some other products to their site to compliment what they already have.
Customer support is more than helpful and responsive if you need any help setting it up or questions down the road. Just don't expect them to be involved in the order itself. You need to contact the vendor on your own if there are any issues or returns.
Thank you for your detailed review. We are happy you explored Syncee so much and that you love all the solutions we offer. We are proud to add new suppliers to Syncee Marketplace every day thus keeping the number of available products on our platform constantly growing. Also, a big thank you for recommending our service to other store owners. If anytime you have a question about our application, please feel free to reach out to us anytime. We are here for you!
So far so good
Hi there,
Thank you for your review. We are happy you have chosen Syncee. If anytime you have a question about our solutions, please do not hesiate to reach out to us via in-app chat or email. We are here for you.
It's very early to form an opinion, but so far the support is very good and helpful (Imre). The interface could be more easy and simplified, is a bit more complicated comparing to other platforms.
Also the pro plan is quite expensive for the only 250 products it allows you to sync. The search field needs more care (a lot actually). It seems to have many products to the markets i want to ship, but the prices are quite high, though it is has to do with the suppliers. I will come back with another review when i spend more time.