Syncee Premium AI Dropshipping
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Avaliações (515)
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There were bugs in their app; it worked fine initially, but then everything was updated and flawed. I haven't seen any fixes, so I wasted my money on it.
Hi there,
We are sorry to hear about your experience. Syncee’s features function according to our descriptions. However, there may have been some misunderstanding regarding certain options, as the feature you mentioned as no longer being available was not previously part of our system. We are always here to help and would be happy to clarify how our features work. If you have any further questions, please feel free to reach out to us via in-app chat so we can assist you directly.
syncee ai drop shipping is one of the best choices to start
Hi there,
Thank you so much for your positive review! We are glad to hear that you see Syncee as a great choice for starting with dropshipping.
If you need any assistance in the future, please do not hesitate to contact us via our in-app chat.
Happy selling!
Provided "support" with AI without even identifying it as AI. In doing so, they were also fairly inflexible on a billing question I had. No thanks!
Hi there,
We are sorry to hear about your experience. When you reach out, the first response may come from our automated assistant, but our human support team is always available in office hours to assist with more complex questions or issues.
Regarding billing, all subscriptions follow our policy on our website, and our team is available to explain any details if needed.
If you would like further clarification or assistance, you are welcome to reach out to us again via in-app chat or at support@syncee.com.
Intuitive and easy to learn. Has good support.
Hi there,
Thank you so much for your positive review! We are glad to hear that you find Syncee easy to use and that you had a good experience with our support team.
If you need any assistance in the future, please do not hesitate to contact us via our in-app chat.
Happy selling!
Fast follow up on question to supplier by support guy Andras.
I'm still working through the automated fulfillment setup and configuration - quarks along the way
Hi there,
Thank you for your positive review! We are glad to hear that you are exploring the features Syncee offers.
If you need any assistance, please feel free to reach out to us via our in-app chat.
Merchants should know that this app makes dropshipping much easier, especially for beginners. It helps you quickly find reliable suppliers and import high-quality products directly into your store. The AI tools also help with product search, writing descriptions, and optimizing listings, which saves a lot of time. Another great benefit is automated inventory and order syncing, so you don’t have to manage everything manually. Overall, it’s a helpful tool for growing a dropshipping store without holding inventory.
Hi there,
Thank you so much for your positive review! We are glad to hear that you find Syncee helpful for managing your dropshipping business and that the platform supports you in finding suppliers and managing products more easily. We also appreciate you taking the time to share such detailed feedback!
If you have any questions, please feel free to reach out to us via our in-app chat.
Happy selling!
Avoid this app, predatory billing, and no accountabilityThis was one of the most frustrating experiences I’ve had on Shopify. I was charged nearly $150 CAD for an app I used for two days, uninstalled immediately, and never benefited from.
Support was cold, inflexible, and offered no real help just copy paste policies.
Seeing other reviews with the same experience makes this feel intentional rather than accidental. If you’re new to Shopify or on a tight budget, this app can seriously hurt you financially.
Hi there,
We are sorry to hear about your experience. According to Syncee’s refund policy approved during the subscription process, refunds were unfortunately not eligible in your case. After the promotional $1 first month period ends, the subscription automatically continues at the full plan price unless canceled beforehand. It is the responsibility of the account holder to monitor subscriptions and cancel on time if needed. Our team is always available via the in-app chat to provide guidance on managing your subscription or answer any questions.
De beste service! De producten zijn van super goede kwaliteit, ik raad Syncee zeker aan!
Hallo,
Hartelijk dank voor je positieve beoordeling! Fijn om te horen dat je tevreden bent met zowel de kwaliteit van de producten als onze service, en we waarderen je aanbeveling.
Als je vragen hebt, neem dan gerust contact met ons op via de chat in de app.
Update: The sweater has now arrived and the product quality is excellent.
That said, the delivery took over 21 days from payment (ordered December 16), while the platform advertises a 7–10 day delivery timeframe.
Even accounting for holidays, an additional 11+ days without proactive communication is difficult to justify from a merchant perspective.
Product quality is top-tier, but delivery reliability and transparency remain a concern for store owners who are accountable to end customers.
We are sorry to hear that you were dissatisfied with the delivery timeline. As clearly stated on the storefront page, during the December holiday season processing and delivery times may be longer than usual.
During the Christmas period, both warehouses and shipping carriers were not operating, which unfortunately resulted in delays. As we have already communicated with you directly regarding this matter, we are also actively coordinating with the supplier to move the shipment forward.
We are closely monitoring the order and will provide updated shipping information as soon as it becomes available.
Thank you for your understanding during the holiday period.
