Syncee ‑ Global Dropshipping , 1 604 avaliações
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Very pleased with the customer service, as I had to ask a few questions and they got back very quickly, with their help I now have got the hang of things.
Thank you for your 5-star review. We are happy to see you are satisfied with our customer service. Please, anytime you have a question, feel free to let us know about it, we are here to help :)
Don't waste your time or money. I had the app for months and contacted alot of the suppliers on here to use their products and had no response, so I deleted the app and they still charged me for another month and will not give me a refund.
Hello Nic,
We want to apologize for your recent experience. We're sorry to hear you were less than satisfied with a listed supplier.
Please be aware that each of our suppliers undergoes a serious pre-screening before being listed on our Marketplace. In general, we do not have to interfere in the relationship (communication) between retailers and suppliers. Syncee is solely responsible for the product management and the compliance of the products on our Marketplace.
Besides, as suppliers have to meet the listed supplier’s requirements, they can also decide whether they want to work with a retailer. Since they invest a lot of time and money building their brands, their primary purpose to work with stores that fit their branding criteria.
Our Support Team was always here for you, and we are still here to assist you if you have any questions or concerns.
Yours sincerely,
The Syncee Team
I've only just started using Syncee. While it took me a little while to learn the setup, Imre and his team have been great to deal with and super quick in responses. It runs smoothly and works great when all setup.
Great App and Great customer service will continue to use for my store if you don't know how to do something with the app or if you have tried to add inventory and you don't know-how, customer service always saves the day and it's done quicker than if you do it your self, they stay with till the end, not just tell you how to do it they make sure you are satisfied with the job :-)
Thank you so much for your kind words, it is really heart-warming to see your feedback, that you are satisfied with what we offer. We are committed to helping our clients as much as we can. Please, if anytime you have a question, do not hesitate to contact us!
nice products, excellent customer service! haven't started selling their products yet but I think things will go smoothly.
Thank you so much for taking the time to leave an excellent rating. We wish you good luck in the future for a successful business. :)
This is simply fantastic application. Customer service is great and always help you with questions. Very easy to use once you understand the way it works. Customer service helped me all the time and explain what I need to do. I can only recommend it.
As a newbies in drop shipping I never found a platform with all exclusive offers on the same app till I came across Syncee, since then it has being a game changer for my business.
Thank you so much for your words. We are absolutely thrilled by your review :) If anytime you have a question about using Syncee, please feel free to reach out to us anytime via in-app chat or email! :)
Decided to cancel my subscription and delete the app. A lot of suppliers have high prices, shipping prices, zero customers service, slow to no response. I gave up. I joined in hope of finding good suppliers but all of them are shitty except for one but I am not paying monthly fees to only use ONE good suppliers. Syncee customers is awesome but when something goes wrong between the business owner and supplier, their answer is "contact the supplier" as if its not their problem. Even Doba does a MUCH better job of handling this type of situations than Syncee. Not worth the $67/month even with coupon.
We are sorry to read your review. There are almost a thousand suppliers available on Syncee Marketplace from all over the world with their unique product prices, shipping prices, and conditions. We noticed that the last time you reached out to us was 2 months ago with regard to our solution. Please feel free to reach out to us anytime if you are in need of help in finding suitable suppliers and products for your business. It's important to know that Syncee is a bridge between retailers and suppliers, and we are responsible for the automated product data uploads, updates, and order data synchronization. When it comes to questions about orders or shipping, it's the supplier who you can contact directly as it's them who are responsible for the orders and shipping. We are always here and happy to help in using Syncee so please do not hesitate to contact us whenever you have a question. We are happy to guide you to the solution.
I like the fact that you can add hundreds of products from suppliers. I don't like that you can't just choose certain categories to upload to your store from a supplier. You can choose individual products. Overall, it's okay. Not sure if I'd recommend it either way.
Thank you for your review. We are happy to say that there is definitely an option in Syncee to filter products by categories in bulk of your chosen supplier. You need to use the 'Find Suppliers' option on Syncee Marketplace for this. Just pick your supplier there and set up different filters on what you wish to upload to your store. If you have any further questions, please feel free to reach out to our customer support. We are always here for you. :)
All amazing so far, we have contacted customer support, out of hours, and they got back to me and resolved my issue straight away.
Thank you for your review. We are more than happy to see you love the solutions we offer and that you got professional and accurate help from our customer support. We are here for you! Please feel free to reach out to us anytime you have a question.