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Amazing Support!! Helped me every step of the way and it couldn’t have been easier. Judit was especially helpful!!
Hi there,
Thank you for your review! We're happy to hear that you had an easy experience and that Judit was especially helpful. If you need any more assistance, we're always here to help!
great support, quick replies and competent help. Can recommend!!!
Hi there,
Thank you for your review. We are happy you enjoy using our application and that you are satisfied with our support as well. Thank you for being a member of our community!
Ügyfélszolgálat gyors, hatékony. Minden kérdésemre választ kapok és ha elakadok valamiben rögtön segít az egész Syncee csapat!
Köszi mindenkinek, minden úgy működik ahogy kell!
Szia!
Köszönjük szépen a kedves szavakat! Örülünk, hogy minket választottál, és hogy a közösségünk részévé váltál! Kérdés esetén kérlek írj nekünk bármikor, mi itt vagyunk!
Syncee is very easy to setup and use, Fruzsina always there to answer and solve whenever i had a question or issue. I am very excited to see how I can grow my business with Syncee!
Hi there,
Thank you for your review! We're delighted to hear that Syncee's ease of setup and use, along with Fruzsina's support, have made a positive impact. We're just as excited as you are to see your business grow with Syncee. If you ever have more questions or need assistance, we're here for you.
Great help and fast responses setting this app up on my Shopify. Thanks, Fruzsina for all your help. Fingers crossed the sales start to come through soon as I can't comment on this part yet!
Hi there,
Thank you for the positive feedback about Fruzsina's assistance setting up the app on your Shopify store. We appreciate your understanding as you begin using Syncee, and we hope sales meet your expectations. If you have any questions or need further assistance, please don't hesitate to reach out.
This review is based on the customer service:
We are just starting out with this app, but so far, they are great! We don't know our way around Syncee just yet, so with all of our questions came professional and clear answers. Fruzsina has been a great help in our starting process as suppliers on Syncee.
Hi there,
Thank you so much for your kind words. We are happy that Fruzsina was of great help for you setting up your account. Anytime you have a question, we are here for you.
Till now testing
Hi there,
Thank you for your review. If anytime you have a question about our solutions, please do not hesitate to reach out to our support team. We are always here for you.
The staff is very cooperative and the response time is fast. I am completely satisfied with the service during onboarding process.
Hi there,
Thank you for your review. We are happy to hear you had a smooth onboarding experience and that you are satisfied with our customer support's fast response time. Thank you for being a member of our community.
I dropped the 3-star review to 1-star after the misleading and dishonest response to my review.
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Very average. Many better options.
After signing up, zero support, but they did upsell me.
Asked for customer service once and received a completely inadequate response.
I uninstalled the app and was provided that same upselling garbage, but no attempt to understand their poor customer service.
Hi there,
We appreciate your feedback and apologize for any inconvenience you may have experienced. We would like to highlight that you reached out to our support team as a one-time occasion, and we did our best to address your inquiries. We regret that the way of collaboration you sought isn't within our supplier framework. After your uninstallation, we offered insights into potential collaboration, but unfortunately, received no response.
If you have any further questions or concerns, please feel free to reach out to our support team. We are here to assist you.
Fruzsina was a great help. She got us approved quickly, made some useful changes in our account, and was quick to do it all.
Hi there,
Thank you so much for your review. We are happy that onboarding to Syncee was a joyful experience for you. Thank you for being a member of our community. We are always here for you.