Arvostelut (190)

Kokonaisarvio
4,8
Lukumäärä luokitustasoa kohden
  • 93 % arvioista on 5 tähteä
  • 2 % arvioista on 4 tähteä
  • 0 % arvioista on 3 tähteä
  • 2 % arvioista on 2 tähteä
  • 3 % arvioista on 1 tähteä
4. lokakuu 2021

Best support of any app we've ever used for Shopify - did a custom integration for us in under 12 hours, amazing!

Looma
Yhdysvallat
Päivä sovelluksen käyttöä
19. elokuu 2020

We use the Syncio-app to synchronize products from two shops at one place (in one of this two shops). It works very well. With the app you also get a great support where you can get help quickly.

Bellton AG
Sveitsi
Päivä sovelluksen käyttöä
6. elokuu 2020

I purchased this app to help manage my product stock on both my Canadian and American Sites.

The first test I did went very well and I was so happy with how it managed my inventory. Today I did a huge restock and the app allowed SOLD OUT ITEMS to be sold (i'm not dumb they were set to not allow purchasing after being sold out). All my items were going to -1 and -2. I'm so beyond frustrated as I have had to remove all my inventory to ensure no more out of stock items were sold.
This has created a plethora of problems for me and has really damaged my reputation to my customers.

I would recommend trying a different app.

Custom Caps Co.
Kanada
12 päivää sovelluksen käyttöä
Syncio vastasi 7. elokuu 2020

Thanks so much for the feedback and we apologise for the experience you've had with Syncio. Our customer success team has reached out to you so we look forward to hearing back and resolving the issue that you encountered.

Kind regards,
Jimmy

18. helmikuu 2021

Good Concept - but I cannot expect my Destination stores to bear a $40 per month cost (base fee plus order sync) you have got this the wrong way round., As a source store- i would happily pay the extra fees, but no way am i going to ask people to pay that much to sync my products!! I wish you the best of luck

MissFits
Uusi-Seelanti
Päivä sovelluksen käyttöä
Syncio vastasi 19. helmikuu 2021

I'm sorry our available plans didn't work out for your needs. We have seen a couple of requests from Source stores asking to take on the cost for the Destination stores that are syncing and selling their products. Some Source stores have resolved this by arranging special rates or reimbursements for their Destination stores.

We are definitely open to exploring this as an option for pricing as we continue to grow our core app without compromising our current level of service. I would be happy to find some time to discuss your use case and perhaps get you and a Destination store on an extended trial to see if Syncio might be a good fit. Reach out anytime (support@syncio.co).

7. tammikuu 2020

Seems to work well. I've only come across one major issue:
We have a lot of bundles and use the Bundles app that sets the inventory of the bundle based on the inventory totals of the individual products. Syncio inventory sync seems to be triggered by either a Paid Order, or manual inventory edit... but if another app like Bundles adjusts the inventory of an individual product (because a bundle was sold), Syncio's sync is not triggered and does not sync the inventory. If an individual product of that bundle is sold, then sync is triggered and inventory levels on the source store catch up. This will become problematic if you have a lot of bundled products like we do... not sure of a good way to do bundles yet with this app and we don't really want to have to manually assign x number of items to multiple bundles in our source store.

Base Institute
Yhdysvallat
Noin tunti sovelluksen käyttöä
Syncio vastasi 13. tammikuu 2020

Thanks so much for your feedback. We're looking into compatibility with the Bundles app and other options. We're getting more requests to offer bundles and we'll look to make this work soon!

3. helmikuu 2023

Not useful at all for large stores. We have 5000 products in our source store and want to sync about 3000 of them to our destination store. There's no way to auto-sync by collections; you more or less have to do it all manually. It's also a bit overpriced.

Hazel Sky
Yhdysvallat
Noin tunti sovelluksen käyttöä
Syncio vastasi 7. helmikuu 2023

Hi,

Thank you for your feedback, and for giving Syncio a try!

Syncio has a feature to bulk sync products via a tag. If you type in any Shopify tag that is associated with your collection, you'll be able to select all of your products with a couple of clicks.

In most cases this is faster than Shopify's own CSV export/ import functionality. Since Syncio does the product copying for you, we save on average 2-3 minutes of manual work per product.

Also, once your products are synced up, on average, we save 30 seconds auto syncing stock whenever an orders or manual adjustments are made on your store. Think of Syncio as an additional team member who works 24/7.

Feel free to reach out to our sync specialists via support@syncio.co we have a very hands on team to help get set up in no time!
Syncio Team

15. joulukuu 2020

We are using Microsoft Navision and we could not sync our complete stock to all our shopify stores. Syncio helped us to sync all our stock from one shopify source store to all our shopify destination stores. The team is awesome and helps you with any question you might have.

AIM'N
Uusi-Seelanti
Minuutti sovelluksen käyttöä
31. maaliskuu 2020

I wanted to use this app, to sync data in between my 2 stores. They will charge you on both ends. If you're like me and paying both ends, it won't be worth it.
Second, they charge an addition 10cents per transaction.
Lastly, what I really didn't like and was misleading is that for the destination store the free trial isn't 30 days but 7 days.
Because of this misleading fact, I won't pay an app that could possibly charge and mislead me again in the future.

shop4urkids
Kanada
10 minuuttia sovelluksen käyttöä
Syncio vastasi 31. maaliskuu 2020

We're sorry to hear about your experience. We saw that you had just installed us for 9 minutes and assume you wanted to check us out - we'd love to chat to you about how we can improve?

We have just implemented the 30 day free trial from a 7 day free trial to help new retailers who are transitioning their businesses online due to COVID-19 - this is definitely a technical issue. We are not trying to be misleading and this disappoints the team greatly as we are genuinely trying to offer something to retailers out there for free for 30 days (we don't make any money from this). The team is fixing this now - we'd love to see you back with a 30 day free trial if you are open to it.

In terms of the pricing, we have taken your feedback but I want to clarify our pricing. We charge a subscription on one end (destination store) and charge $0.10/order on the source store for only additional orders that you make from the destination store. This is stated in our appstore listing. The reason we do this is because every order update back to your source store requires server costs to update in real-time. For an average order value of $75, we thought that $0.10 would be a very small percentage (0.133%) to take off. But we are reviewing the pricing to make sure that we continue to be great value to our customers.

26. heinäkuu 2024

Psypher
Intia
14 päivää sovelluksen käyttöä
7. maaliskuu 2024

Local Threads
Australia
Melkein 5 vuotta sovelluksen käyttöä