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Support is responsive. We ran into an issue (more of a misunderstanding of how the app works) and it was resolved within a matter of minutes. Be aware the app will sync any product whether it has inventory or not. So be mindful of what you tell the app to do .. because like anything software it will do exactly that. If you don't want items with no inventory sync'd: don't sync them. Great app, great support -
We have a sister brand that we used to duplicate and sync inventory to our main store. I though we need to spend hours replicating the listings to our main store, but Syncio got it done with just one click! We are super happy with how the inventory get sync, and we can also add in other new suppliers' product listing easily. This helps us to sell a much bigger range in a lot less time, highly recommended this app!
I use this app to connect my new shopify (moved from another platform) retail and wholesale stores. There were a few problems in the testing phase but support was excellent and it should work! Would highly recommend giving it a try.
We collaborate with multiple online retailers through drop shipping arrangements. This normally involves manual stocktaking, sharing of images and data and the overall process can be very time consuming.
We started using Syncio and we are very happy with how seamless it is to have our products ordered through Ethi and how compatible our back end software is! It saves us a lot of time and means we only have to manage our own account.
We highly recommend Syncio!
Super patient support and functions as intended. A few small quirks to learn how to navigate the interface when initially setting it up (as I've found with just about every Shopify app). Still a bit of work to be done on support documentation, but when they respond as quickly as these guys did it's not a huge concern.
I've run a bunch of tests and everything seems to be working perfectly.
Our stores were unique in that we had large amounts of products. We had techinical trouble and contacted Syncio. They never gave up and help us through a tough time of getting all the products syncing and working. That is not easy when you have thousands of products. We applaud their dedication and commitment to supporting their customers. Thank you for your hard work Syncio!
The app is expensive so you kind of expect some support when you need it. However, they are useless. They provide Zero support! I opened a ticket 2 weeks ago and have followed up with other emails chasing an answer and no one has got back to me. So now my store is left in limbo. Looking for a different app.
Hi, sorry for your experience. We do our very best to respond as fast as possible, and looking back at our inbox, we did respond to you on the same day, but didn't receive any response. That was the only email we could find from you unfortunately. Regardless, we would like to support your business as much as we can - we will try to contact you again!
Works seamlessly. Great app for syncing multiple stores!
Great because it's only app that lets you:
1. The app lets you choose source and destination stores
2. The app lets you map to existing products and have them sync
3. Works seamlessly
The price is also good.
Great work!
Syncio is a great app to sync your products with other online chanels.
Efforless and efficient!