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If I could give this app 10 stars, I would!! So easy to use and the customer service was OUTSTANDING. This made a stressful process easy.
Works well, really easy to use.
Syncio team is very efficient and have very good customer service
Great Job !
This app is life changing!! It has made adding a second site a breeze and I am beyond thrilled. Also - the support I received for set up was stellar. I was walked through key processes and offered amazing tips to make life easier. I cannot say it enough - HIGHLY recommend!
This is a Fantastic App and the Customer support (Rayman) I received was just brilliant. I cannot stress enough how great it was to have support at hand (I'm not the best at IT) and even though it actually wasn't tricky at all - it was great to have the help there. Thank you so much!
Excellent APP, synchronize products, orders, inventory, prices, everything you need for dropshippping or similar. In my case I needed to link 20k skus and it does not have such functionality.
If you need a customer service that response you quickly and explain you in details, this is a good place to go. Install your trial version and use it, it's worth a try!
I really like the customer service here. You should give this app a try! And the good thing about this app is the source website they don't charge you. Only the destination website that will be charge! If you have under 100 or 500 products, this is a good deal!
This app sucks! It add its own variants and changes products descriptions. It syncs orders but gives a lot of problems with sending confirmation emails to customers. Also the customer support sucks! They don't reply. I have been waiting for days after several emails! DON'T USE THIS APP. It saves you a lot of trouble
Sorry to hear about your experience. The team was investigating the confirmation emails and would love to get back to you on that if you were still interested? This problem has never happened to any of our other customers so we'd like to work with you to see what is causing it, especially since we only trigger an email push from the Shopify store, the email doesn't get sent by Syncio directly.
In regards to adding its own variants and product descriptions, this is a setting in our custom sync module that needs to be applied by the customer. It essentially syncs the variants and product descriptions of the source store to the destination store product. Maybe there was a misunderstanding of how these features worked?
We're sorry that your expectations were not met in regards to our customer support. We will learn from this and have already come up with ways to improve. Again, we'd love to work with you again.
We are using Syncio to enable drop-ship sales from one Shopify store (A) to another Shopify store (B). This functionality works exactly as we would like it to. Unfortunately, they cannot currently sync sales back the opposite way (a different product from store B to store A). I'm told this is on the road map. In the meantime, we are stuck searching for another app that does the exact same thing so that we can enable drop-ship sales in the other direction.
Best support of any app we've ever used for Shopify - did a custom integration for us in under 12 hours, amazing!