Algemene beoordeling
4,6
Cijfers per recensieniveau
  • 92% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 2% recensies zijn 2 sterren
  • 4% recensies zijn 1 sterren
16 november 2023

We've been using Syncio for our activewear store https://www.beactivewear.com.au/ for quite a while and we've had a great experience using the app for store. It has significantly reduced the time spent on manually checking and updating stock levels, streamlining our processes efficiently. What's equally impressive is their exceptional customer service, always responsive and genuinely invested in our success. Syncio is a vital tool for our business, ensuring accurate inventory management and operational efficiency.

Be Activewear
Australië
Meer dan 5 jaar gebruiken de app
31 augustus 2023

We have been using Syncio for a number of years and it has worked consistently well. Easy to troubleshoot and decent customer support.

GROOM
Canada
Ongeveer 4 jaar gebruiken de app
25 augustus 2023

This app does everything we need - syncs inventory across multiple websites from the parent website wwww.justjits.com. We've required assistance with a few things along the way, and the App Support is great! Thanks team!

Just Jits
Australië
8 maanden gebruiken de app
Syncio heeft geantwoord 28 augustus 2023

Thank you so much for the warm feedback. Let us know if there is anything else we can help you with!

27 augustus 2023

Their customer service sucks. Fellow distribution companies: this is not the app for you if you're trying to create a vertically integrated supply chain. I know the app looks pretty, but don't be fooled. You'll just end up frustrated at the absolute lack of functionality.

The only use cases I can see for this app are for very simple cross-store inventory syncing and perhaps horizontal supply chains/cross-selling.

FADE: Crafted Cannabinoids
Verenigde Staten
4 maanden gebruiken de app
Syncio heeft geantwoord 29 augustus 2023

Hi,

Thanks for the feedback and sorry about your experience. You're not wrong in that we've built Syncio to do cross-store inventory syncing that can potentially enable horizontal supply chains/cross-selling. This is a big focus for us, but we're very keen to hear more from you around what you envisioned Syncio could do for a vertically integrated supply chain? One of our customer experience specialists has reached out to you on that. We're hoping we can still help you if not now, than in the future.

Cheers,
Jimmy

18 april 2023

Needed some help syncing barcodes & Rayman was a legend sorting it out straight away & checking back in afterwards. Thank you! :)

Ruby Rabbit
Australië
Meer dan 2 jaar gebruiken de app
19 april 2023

We are using this app to - you guessed it - sync inventory between 2 Shopify sites. We realized an issue with inventory not syncing for orders placed but pending payment. Reached out to Syncio, and they responded quickly, and enabled these "Pending Payment" orders to also sync inventory (not a default feature, but something they can "turn on" if needed). Now this app meets our needs perfectly. We are still early on in our use, but I've completed several tests, and the app seems to update inventory just as it should, without any crazy unexplained inventory changes that we experienced with another syncing app. Thanks Syncio!

Aruna Project
Verenigde Staten
16 dagen gebruiken de app
Syncio heeft geantwoord 28 augustus 2023

Thank you so much for the kind feedback!

14 februari 2023

I love this app! Gives me the opportunity to connect with vendors just by a few simple steps. Cant wait for the dual function app late 2023.

Mini Jetsetters
Verenigde Staten
10 maanden gebruiken de app
3 februari 2023

Not useful at all for large stores. We have 5000 products in our source store and want to sync about 3000 of them to our destination store. There's no way to auto-sync by collections; you more or less have to do it all manually. It's also a bit overpriced.

Hazel Sky
Verenigde Staten
Ongeveer een uur gebruiken de app
Syncio heeft geantwoord 7 februari 2023

Hi,

Thank you for your feedback, and for giving Syncio a try!

Syncio has a feature to bulk sync products via a tag. If you type in any Shopify tag that is associated with your collection, you'll be able to select all of your products with a couple of clicks.

In most cases this is faster than Shopify's own CSV export/ import functionality. Since Syncio does the product copying for you, we save on average 2-3 minutes of manual work per product.

Also, once your products are synced up, on average, we save 30 seconds auto syncing stock whenever an orders or manual adjustments are made on your store. Think of Syncio as an additional team member who works 24/7.

Feel free to reach out to our sync specialists via support@syncio.co we have a very hands on team to help get set up in no time!
Syncio Team

19 maart 2018

Syncio makes it so easy for me to work with retailers - inventory automatically adjusts when they make a sale and they can send the order directly onto my store to fulfil.

Kaliver
Australië
Ongeveer 6 jaar gebruiken de app
9 mei 2018

Thank you so much for making this app! It has changed my life! I run this business by myself, trying to make a positive impact with ethical fashion, and most days I work 10-12 hours so I’m so grateful that you’ve come up with something that cuts the hours down a little! Thank you.

Thefashionadvocate
Australië
Bijna 5 jaar gebruiken de app