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Syncio integrates well into our shopify and has been really easy to use. We reached out to their support for questions we had, and they responded within 15 minutes. They were super kind and answered all of our questions.
Rayman was superhelpfull and guide me through everything I needed to syncronize the prices between stores!
Isaac was very helpful.
Great work
Quick to reply and very helpful
Best support Rayman! A very good app.
We have been using Syncio for a number of years to sync inventory and data between stores; it couldn't be easier to set up and it saves us so much time!
I love Syncio! We took our store in a different direction due to the tariff situation. However, I was always able to rely on Syncio as a reliable and trusted app partner. If you're looking to collaborate with other online retailers as a source or destination store, Syncio is the way to go!
Syncio is the perfect app for seamless integration between stores. We have used Syncio for years now with our drop shipping retailers and it's always been super easy to use, with great customer service if we've ever needed any assistance. Would highly recommend!
We’ve had an excellent experience with Syncio! At one point, we ran into some issues after changing our product codes, but the support team was absolutely outstanding. They responded super quickly, even scheduled a call with us over the weekend, and walked us through every step to fix the problem. They were incredibly kind, professional, and clear in their explanations. Everything was resolved smoothly, and we couldn’t be happier. I’m very impressed with both the app and the support, and I highly recommend Syncio to anyone looking for a reliable product syncing solution!
We installed Syncio a long time ago to sync with another store. But we always had issues with inventory being out of sync. Along the way, through trial and error, we discovered the reasons for inventory being out of sync depended on a range of things including the ways stock were entered back into inventory, how exchanges were processed etc at both the source and destination stores. It would drive our staff insane having to notify customers that we were in fact out of stock of an item.
We put up with these things for a long time, but then when they changed their plans to include billing for source stores that was the final straw. The 'free threshold' is extremely low. They also charged us twice during the same period. We only noticed it because we were looking at the costs of Syncio vs other apps at the time. We reached out and they confirmed this and have applied a credit, but had we not have noticed we wouldn't have received anything. We have since switched to another app which does what we need it to do and is much cheaper.
Hi,
Thanks for the feedback, it's greatly appreciated. We've supported your stores through the years, and despite the issues that you've encountered, we hope that overall, Syncio has played a small role in the tremendous growth you've had in this period.
The double charge is absolutely a mistake on our end - that's a huge apology on us and we have credited you back. As for our price update - we had to do this in order to stay sustainable and keep improving Syncio. Amongst many price pressures, we are also based in Australia like you.
I'm happy that you have found another app - if that turns out to not work out as you have expected, please give Syncio consideration - we'd love to help your business again.
Kind regards,
Jimmy