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It's great to sync 2 stores and copy the inventory across so that it can be tracked but it doesn't yet have the ability to sync orders. The support team are great though and very quick to answer queries and help out with any issues.Looking forward to the next upgrade!
Thanks so much for the feedback. We hear you on order syncing and demand for that feature is suddenly amping up so we will do our best to address this need as soon as possible!
Can I give SIX stars?! These guys have been awesome. Excellent support of numerous "what if" questions. This tool is tying together a Shopify Retail and another Wholesale store. It also is allowing me to sell on other platforms and propagate the sales back to both carts, with ease. I've been going nuts for years trying to keep inventory straight across multiple sites... SyncLogic is doing it without costing $100s per month.
This app was perfect for my drop shipping. It was able to keep everything organized so I didn't have to. Any issues I had were addressed immediately and resolved in a positive manner.
Thanks for your positive review! We appreciate your business, and are happy that you are satisfied with SyncLogic!
Would be good to have a list of common things it doesn't do.
But there is enough things it does do very well to provide plenty of time saving value!
The real value is in their support. Extremely fast and helpful!
Well done Jason and team.
I do enjoy using this app., my biggest issue so far is not having directions for how to connect some of the suppliers to SyncLogic. 5 stars because this is such a simple and professional app., I still very much recommend SyncLogic, you won't find anything better than this. Thank you.
Hi. Thanks for the feedback. We offer our free trials for new customers only, so the software recognized that you'd already had a free trial. Otherwise some shops would abuse the system and uninstall / reinstall frequently to get another free trial. Unfortunately there are limits on the App Store listing that make it hard to be explicit and clear on that fact.
But if a customer reaches out to us who hasn't been with us for a while and wants to give it another try, we're happy to reset the trial period. You can send a request to support@oiizes.com or reach out to us through the help button in app and we can consider resetting the trial period or providing a refund if a new month has already been paid.
In your case, I see that you were installed twice previously, once for 5 days and another time for just 1. You would have been charged for that 1 day installation because Shopify doesn't pro-rate on uninstall unfortunately. Taking all that into consideration I've processed a refund of your first month charge that you will see on your Shopify bill as "SyncLogic 30 day credit". That's as much as Shopify allows us to do from our end, but I will also reach out to Shopify billing to request an additional refund for your previous charge from the time you were installed for just 1 day.
I actually got this app based on reviews, and it is amazing app. If you have more than one store / if you have stores in different currencies / or you have one physical store and one online store, this app helps to manage your inventory. We have only one warehouse (one stock) which we sell in multiple channels. You can make your main store where you sell the most - 'parent' shop, then other shops will be 'child' shops. 'Parent' shop will sync for you quantities being sold so you dont have to update manually. The developers support is very quick, they try to reply immediately. Shane is very helpful and he suggest thing you can improve, which is so useful!
These guys are awesome. The app is awesome too. I can already say that it will form the backbone of my business and provide a service I would otherwise have to spend thousands on. Thanks!
Excellent customer service. I was in a bind in regard to sync issue and they helped me resolve the same day. I have dealt with a lot of software companies and this one has some of the best customer support. Thank you.
It was a real pleasure working with you on this, and I'm glad we were able to find a workflow that can work for your unique needs.
- Shane
Amazing customer service. Awesome app too. It helps me save a lot of time by syncing inventory from multiple stores seamlessly.
I was struggling with syncing my inventory on two separate stores. SyncLogic was the answer! Easy to install, AMAZING customer service and I was able to add the app, sync my inventory and create invoices within minutes. Love this app!