SyncLogic , 70 recensies
Only using this out of necessity, since some vendors only operate through SyncLogic. But it's definitely lacking in overall functionality. A basic function that is not included is disallowing syncing of variants. What this means is that, if I want to add a variant such as a color (so that there's a swatch on my collection/product pages), I can't do it if the vendor didn't include a default color in their variants. We also cannot change size variants, as it will just change back (we prefer abbreviations, such as S, M, L, instead of the full words like "Small", "Medium", "Large"). This makes product and collection pages messy and inconsistent. Customer service basically said, "Maybe some day we will have that feature." It didn't sound promising and, again, this is an extremely basic feature to implement and would solve a lot of headaches. At the cost of this plan, I would have hoped for more features. Especially when it has a negative consequence on the design, layout and professionalism of our store.
Hi, I am sorry to hear you are disappointed with our current feature set. We try to balance complexity and demand when we decide which features to integrate, but we also need to find the hours to get those features done as well. I hope you are able to find a solution that meets the demands and requirements for your store and works well for you.
Great tool. I save a lot of time using synclogic on our 7 Shopify stores. I can recommend everyone to use this system.
In addition to this, their support is unsurpassed with fast response times even if you are sitting on the other side of the world.
Update: Synclogic was very quick in responding to my review. They were able to reverse the charge for December since it was uninstalled. It's a great app that makes my website almost automatic. It is still not worth it for my business as my customers do not typically purchase enough to make it worth it. However, it I received more than 10 orders a week, I'd consider re-installing the app.
Original Review: I was charged for the app even though I uninstalled it on December 2nd. It's overpriced and is not worth it for my shop.
Thank you for updating your review. Shopify's billing is somewhat confusing, and charges full months for the month that a store uninstalls. We are happy to refund prorated billing after a store uninstalls if a store reaches out and requests it.
Great app and good support! We have used this app for a long time to sync products between some of our expansion stores and it's always worked perfectly! I love the feature that allows us to alter the price ratio between stores in particular as this gives us the ability to tweak a stores pricing depending on currency fluctuations.
Absolutely amazing app! the products sync and upload very fast and it works just perfectly.
The support is very quick and helpful and answered all of my complicated questions and also solved them.
I wish I could give this app more than 5 stars!!
My name is Brian Doggett I am CEO of BD Lasers INC. I would first like to state if I could leave a negative number I would. The sheer unprofessionalism of (Emily H) "customer support" rep, was at minimum embarrassing and a child-like tantrum. Emailing my company on the weekend nonstop when not receiving any response due to it being the weekend, she increased in hostility and aggression. Over a customer's $6.50 order that had already been taken care of. She demanded access to our website and provided no help whatsoever unless we connected. Turns out, the customer just didn't pay her invoice yet. Their "engineering team" had to figure this out. Emily informed us she gave OUR customer a list of recommended vendors to use instead of us since we would not let her have control to our site. We do not recommend using Synclogic for your business.
Deleted this app but was still charged by them. They did fix the issue so I updated my review from 1 Star to 3, as asked to by their customer support. The app is still overpriced for what it offers the consumer, but can still be a great addition to any online store if used properly.
Hi, sorry to hear you don't agree with our pricing. Our billing is done by Shopify's billing, and is charged per month and not prorated on uninstall. We went ahead and refunded you for the entire month despite you using part of it. Thanks for updating your review as you promised. Best of luck moving forward.
This app was perfect for my drop shipping. It was able to keep everything organized so I didn't have to. Any issues I had were addressed immediately and resolved in a positive manner.
Thanks for your positive review! We appreciate your business, and are happy that you are satisfied with SyncLogic!
I have one boutique synced with my website I’m trying to sync another boutique but I don’t see the option please help
Hi. I see that our support team helped you out through the ticket you submitted. We're always happy to help and it's easy to reach our support team through the help button found in app. Glad to hear that SyncLogic is helping your business succeed.
Great App, easy to use & if you're not sure support will help you every step of the way and product videos and instructions on what you need to do!