Avaliações (275)

Avaliação geral
4,7
Pontuação por nível de classificação
  • 88% das classificações são de 5 estrelas
  • 8% das classificações são de 4 estrelas
  • 2% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
24 de fevereiro de 2021

These guys ROCK! The support is dead on. The configurations for different sales channels is not intuitive in some cases, but the support team has always been able to respond and/or fix any issues quickly. I used to book all revenue based on net deposits, now Synder books gross revenue and balances all the expenses associated with each sales channel in a clean easy way per settlement received. We also moved our inventory to QBO - Synder takes the orders made and keeps my QBO inventory as my source of truth for all sales channels. Still working through some issues, but the response has been good and so far, I'm happy we've chosen them.

Tomb 45
Estados Unidos
9 months usando a aplicação
31 de janeiro de 2023

We had issues with reconciling Shopify deposits with the Bank feed using Synder. Synder listened to our issue, which I believe is a "we" larger than just our firm, and is updating their Journal Entries to accommodate days there are more than one deposit. They listened, they are easy to work with, they are professional. Support is critical to work with these apps.

Dangkeebs
Estados Unidos
9 months usando a aplicação
Editado a 14 de junho de 2023

Synder is user super friendly. I love working with this app. And when issues appeared I always was able to reach out support team and resolve all of my issues. Kay, Andrew and Vita are super professional in their approach of fixing problems! Truly Recommend!

Zoop Brand
Estados Unidos
9 months usando a aplicação
14 de novembro de 2023

We have Quickbooks Desktop for Canada and Synder works perfectly between Shopify and Quickbooks. Many hours saved with the sync of transactions, and the easily mapping of our products from Shopify to Quickbooks Desktop. Our accountant is really enjoying it!

SOS Miss Dolittle
Canadá
8 months usando a aplicação
23 de setembro de 2022

Im a one-man show and the app is really helpful for streamlining processes. The support is very quick to respond and helpful

The Good Tee
Canadá
8 months usando a aplicação
11 de maio de 2021

Customer service is great! I had an issue with a transaction not properly importing and Helen was there to answer and solve my problem! It is super easy to get in contact with customer service.

Dutton Brown
Estados Unidos
8 months usando a aplicação
16 de maio de 2023

Fantastic support team, both Renata and George were a huge help in getting the integration between shopify and our Quick Books Desktop to connect.

Bulldog Battery, Inc.
Estados Unidos
8 months usando a aplicação
21 de dezembro de 2022

This is the best tool for QuickBooks syncing that I've found -- and I've been looking and trying many alternatives for years. The thing that I like most is the transaction-level detail. Most other sync apps make periodic entries rather than transaction-by-transaction entries.

Thrivous
Estados Unidos
8 months usando a aplicação
29 de março de 2023

Synder works great to pull detail of transactions from Shopify into QBO- saves so much manual time and provides appropriate transaction information to able to correctly allocate both spending and income.

NurturedNest
Estados Unidos
7 months usando a aplicação
Editado a 27 de julho de 2021

The platform continues to improve and the team is knowledgeable and informative. Thanks to Anastasia, Kiryl, George, and others for their exceptional customer service -- taking the time to thoroughly detail processes and resolutions.

Fenwick Equestrian
Estados Unidos
7 months usando a aplicação