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So far the Synder team has been wonderful. I needed their help with setting up the demo and spoke with two members of the team - Kay and Anna. They both were very patient and helpful. I look forward to exploring how the app can work for our business. We sell on both Amazon and Shopify.
I was skeptical about whether or not I needed this and was almost ready to bail on it, but then was won over by a FANTASTIC support team (Helen in customer success and then I got Andrew a few times over chat) that helped me get everything up and working and then were SUPER receptive to getting feedback and suggestions on how to improve things. Everything is REALLY customizable which is awesome - it takes a little bit of extra work to get it set up, but once its done its done and everything just WORKS.
We've been using Synder for a couple of years now and find it extremely beneficial for our QBO accounting system. We recently had an issue where our synchronizations stopped working after an update and Marko with Customer Support was able to give me the resolution quickly. Overall, satisfied with the product and the support. George gave us excellent support.
This app has made transferring Shopify transactions over to quickbooks so easy! The support team and George was great too at helping me looking into some issues I encountered.
Andrew helped resolve me issue in a matter of minutes. He was very thorough by providing the steps I needed to correct the issues. Hats off to Snyder and the team for employing a talented person!
Helen from customer service was very helpful and tried as much as possible to help when i had issues with the app.
Synder has helped reduce manual works of entering sales from Shopify. and Tina is great support who is always available to help
Very useful App, that makes your life easier. It is a bit tricky to figure out the sales tax portion in your own state, but still much easier than doing it manually. Sascha was very helpful ins resolving my issues and answered all my questions!
I have been working with Synder for the past few months and have been impressed with their services. They make it easy for us to keep our transactions synced with Quickbooks. The team is always available to help with issues, and the customer service is top-notch. I especially want to thank Andrew for the outstanding support he has provided me with.
Great stuff. Works with Amazon and works with Shopify and works with quickbooks. Everything that I needed.