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The Tag Genie app is great, but the Tag Genie team is EXCELLENT. We were looking at a task that would've taken our whole staff about two months to finish, and Tag Genie helped us with an automation that allowed one person to finish everything in a week. Absolute lifesavers, and we're happy to recommend them to any store that needs to get their product tags sorted out in a hurry.
Special shout-out to Milan for making the help process a breeze!
Thank you so much for taking the time to leave such a wonderful review. We are thrilled to hear that our app and team were able to provide you with such excellent service and that we were able to help you complete your task in a fraction of the time you had anticipated.
It was truly our pleasure to assist you.
This is the best tag manager in the marketplace. It has covered almost all the bases. If you are a sophisticated user of Shopify and use tags for many of your automations, this app is a must.
Thank you for leaving a review and thank you for your support. We would love to hear how we can improve the app. Let us know at support@taggenieapp.com
I've been using this app a few days and it has most assuredly made my life easier. We built our Shopify store quickly, and at the time, didn't really understand how tags effect SEO. We ended up with so many duplicates, misspelled tags and unneeded ones. Tag Genie has made the clean up process a breeze. Thanks to Milan for this app and the great service.
Thank you for your amazing review! We are delighted to hear that Tag Genie has made a positive impact on your Shopify store and that it has made your life easier. We are committed to providing excellent service and support to all of our customers.
FINALLY I found an app that does what I need. I'm able to look at my tags and replace them with better versions (capital first letters, plural, etc.). This is exactly what I needed! It even gives suggestions on tags you might want to replace and most of them were exactly right. Thank you!!
Thank you so much for taking the time to leave us a review and for your kind words about our app. We are thrilled to hear that you have found it to be exactly what you needed for your store. We are always working to improve the app and make it the best it can be for our customers. Thank you for choosing our app and for your support.
I tried this app to rename some of my product tags - I wanted to change some to start with capitals and other to be all lower case. I went through the process and renamed 17 tags to correct the case as I wanted, then discovered that some tags had been deleted dompletely and on other operations some products did have the tag renamed correctly but for others with the same tag, the tag had been removed from the product.
I'm now having to go through my products and try to find where the tag have been removed. And it doesn't help that the record of operations can tell you how many tags were altered but doesn't tell you the products - so there's no way of manually reversing the process. I was very dissapointed with this app and wish I hadn't used it at all.
I would recommend you use this app with extreame caution (or not at all) and carefully note exactly which products are going to be altered, then check on your products list that everything went as planned. Just to add; To be fair, I didn't bother contacting their support team as I was annoyed at what had happened - it's possible they would have fixed things and restored them for me. But I had already uninstalled the app at that point.
Dear Susan,
I am very sorry that you had this experience. This hasn't happen before and we would have been able to help with restoring the tag changes and figuring out what has happened if you had contacted our support team. We have a live chat within the app but we haven't heard that you have any problems. Please let us know if we can help with restoring to a previous state and fixing the problems.
Again, very sorry to disappoint.
This app was a great tool for cleaning up my messy tags. I could see the benefit of using the paid feature if you had a large store.