The app does what it says, but I had a hard time trying to get any support. It's as if the support team has left the building ! I emailed them probably 4 times, and even after upgrading to the pro plan, the emails still go unanswered. Regardless, I figured it out. After upgrading, you must remove any widgets you created during the trial period and then create new ones for any of the new features to work. I hope the support team is there if there is real trouble.
Hello Mr Cornice,
We understand your concern and are pleased to see that you found the other way to activate the widget.
Here I would like to inform you and other customers that if the widget is not active, please click on EDIT Widget and Turn the Status ON.
Please accept our sincere apologies for the trouble.
Michael and Team Tagembed