TagFly Google Ads, Tag Manager

TagFly Google Ads, Tag Manager

Avaliações (109)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 1% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 3% das classificações são de 1 estrelas
17 de abril de 2025

This app is amazing. It's well built, manageable inside Shopify, straightforward installation and guidence through setup.

For the first time ever I got my purchases matched 100% in GA4 to the Shopify reported sales.

On top of that, we got some issues regarding recent GTM changes about automatic Google tags, and their support team was amazing - top level service and response times despite our different time zones.

Clínica Belenus
Chile
21 dias usando a aplicação
Questão respondida por TagFly 22 de abril de 2025

Thank you for the amazing review! 🎉 We’re so happy to hear that TagFly has been a game changer for your Google Ads and Tag Manager setup! The fact that you were able to match your purchases 100% in GA4 to Shopify’s reported sales is fantastic! 📊🚀

We’re also glad that our support team could assist you quickly, even with the challenges around recent GTM changes. Their dedication to providing top-level service, no matter the time zone, is something we truly pride ourselves on! 🌍💪

Thanks again for sharing your experience — we appreciate your trust and your high recommendation! 😊 If you need any further support, we’re always here for you!

22 de maio de 2025

The TagFly team supported me throughout the entire installation process and was always available to answer my questions. Their support was fast, helpful, and highly professional. Truly one of the best experiences I’ve had with a Shopify plugin. Bravo – keep up the great work!

SilikonBackform
Alemanha
7 dias usando a aplicação
Questão respondida por TagFly 29 de maio de 2025

Thank you so much for your amazing 5-star review! Your kind words made our day! 🥰 We're thrilled to know you enjoyed your experience with us. 🎉 Your support means the world to us, and we can't wait to serve you again! 🙌

If there's anything else we can do to make your experience even better, just let us know. Have an awesome day! 🌈

14 de maio de 2025

Easy installation, very good support and just a complete game changer when you need to track conversions on many channels. I tried to implement tracking without an app first, that was a waste of time when you can use this app instead.

Zoogiganten
Suécia
3 dias usando a aplicação
Questão respondida por TagFly 16 de maio de 2025

🌟 Thank you so much for your fantastic feedback! We're delighted to hear that the easy installation and strong support made a difference for you. It’s great to know our app has been a game changer for tracking conversions across many channels. We appreciate your trust and are always here to help make your experience even better! 🙌💙

27 de maio de 2025

The reasons I uninstalled this app after MANY hours of integration and attempts to correct data accuracy issues:

1. This app does not track the full information of the customer journey that I need through all of the platform integrations of GA4, FB/IG, TikTok

2. This app does not provide basic reporting and exporting abilities to track over time for analysis

3. This app has not worked properly with updated data abilities since upgrading. I have spent several hours (late at night) to try to resolve this with customer service to no full resolution.

4. My experience with customer service has been poor. Issues have not been fully resolved. Each of the six times I’ve started working with customer service, I have had to start from the beginning, going over the same information, with no resolve. I have been told that the developers would fix it, or be in contact when they did not follow through, or resolve the issue, or only partly resolved the issue.

TataTattoos
Estados Unidos
23 dias usando a aplicação
Questão respondida por TagFly 29 de maio de 2025

Hello there,

I’m sorry to hear about your experience and appreciate you taking the time to provide feedback.

Our developer have fixed all issues related to reporting, and updates will roll out in time with the platform.

Regarding the exporting feature, it is currently in our backlog for research and development. Implementing this feature is complex, but we’re committed to working on it in the near future.

I also apologize for the poor experience with our customer service. I understand the frustration of having to start from the beginning each time you reach out. To better assist you, I’d like to offer our personal contact line for one-on-one support if you prefer.

Thank you for your patience and understanding as we work to improve our services.

Best regards,
Kaylee

Editado a 12 de junho de 2025

The integration only worked through GA4 setup. Despite the excellent and responsive support from Customer Service, we were unable to get conversion goals functioning directly within Google Ads. In the end, the only reliable solution was to import the goals from GA4 into Google Ads — this was the only setup that worked as intended.

Despite this limitation, I ultimately returned to using this app after testing several alternatives that failed to meet our needs, including:

Stape Server GTM

Levar Conversion Tracking

∞ Google Ads Tracking & GTM

GroPulse GTM & Data Layer

In fact, we tried most of the available apps. Many were removed shortly after installation either because they couldn’t be configured properly or simply didn’t work for our setup.

This app, while not perfect, was the only one that gave us a working integration — and for that reason, we decided to continue using it.

Proof-Reading-Service.com
Reino Unido
3 meses usando a aplicação
Questão respondida por TagFly 11 de abril de 2025

Dear our customer,

Thank you for sharing your feedback, and I sincerely apologize for the frustration experienced during the setup process. I understand how important it is to track conversions accurately and promptly.

To clarify, the delay in Google Ads conversion data was likely due to two factors:

1. Timeframe: Google Ads typically requires 12–24 hours to process and display conversion data after the first recorded event. Your tracking was enabled on May 26 (17:34 UTC), and by May 28, the system may not yet have captured conversions—especially if no users converted from ads during that short window.

2. Channel Removal: On the evening of May 28, the Google Ads channel was disconnected, which halted all tracking. Our team had shared a detailed report confirming no ad-driven conversions occurred between May 26–27, and we advised allowing more time for data to populate.

While the GA4 workaround resolved the issue, I hope you can connect Google Ads again and give it some time to capture the data. If you encounter any issues, our support team is always happy to help.

Your patience and understanding are greatly appreciated.
Best regards,
Kaylee from Tagfly Team

16 de maio de 2025

The support is great and they seem genuinely helpful and nice, but I had problems since day one. (Google Ads not tracking, Meta tracking but not assigning events to the campaigns anymore...)

I don't know if I just got unlucky, because I see these amazing ratings, but really double check your conversions because in my case both Google/Meta were really off.

Luca

VILANERA
Bulgária
8 dias usando a aplicação
Questão respondida por TagFly 18 de maio de 2025

Hi Luca,

Thank you so much for your honest feedback, and we're truly sorry to hear about the issues you experienced with Google and Meta tracking.

We’re really glad to hear you found our support team helpful and kind—that means a lot to us. That said, we completely understand how frustrating it must have been to face tracking problems from day one, especially when accurate conversion data is so crucial for your campaigns.

We would genuinely appreciate the opportunity to support you again. If you’re open to it, we’d love to help you reinstall the app with direct support from our technical team to make sure everything works as expected from the start.

Please don’t hesitate to reply to our support email or reach out to us again via email support@omegatheme.com or our 24/7 support channel. We're here to help and committed to giving you the reliable experience you deserve.

7 de maio de 2025

Easy set up, apart from a minor issue which was totally my own fault - used the online support where Joyce and Tracy helped me identify and fix the issue, getting everything running smoothly. Super polite, friendly and helpful staff, thank you!

Grant & Budds
Reino Unido
22 dias usando a aplicação
Questão respondida por TagFly 16 de maio de 2025

🌟 Thank you so much for your kind feedback! We're glad Joyce and Tracy could help you quickly identify and fix the issue, and that everything is running smoothly now. We appreciate your kind words about our polite and friendly support team — we're always here to help whenever you need us! 💙🙌

23 de abril de 2025

Great service even for free plan! They walked you through every step and help you set up all conversion tracking.

Pyromania Fire
Estados Unidos
6 meses usando a aplicação
Questão respondida por TagFly 25 de abril de 2025

Thank you for the wonderful feedback! 🙌😊
We're so glad to hear that TagFly Google Ads, Tag Manager delivered great service — even on the free plan! 💼✨
Helping you set up conversion tracking step-by-step is exactly what we're here for, and it’s awesome to know it made a difference!
Thanks for trusting TagFly, and we’re always here if you need more help! 💚🚀

14 de maio de 2025

I got help right away and quick answers. Actually, I am, impressed.

Inspired Inspirations
Israel
4 meses usando a aplicação
Questão respondida por TagFly 16 de maio de 2025

😊 Thank you so much for your kind words! We're thrilled to hear you received quick and helpful support and that you’re impressed. We're always here whenever you need assistance! 💙🙌

11 de maio de 2025

Amazing plugin for shopify. And great customer support. Very easy setup for GTM Integration.
Just a request. Allow to add at least 2 destinations in a free plan.

Morningwale
Índia
Aproximadamente 2 horas usando a aplicação
Questão respondida por TagFly 16 de maio de 2025

🌟 Thank you so much for your great feedback! We're glad to hear you find the plugin amazing and the GTM integration easy to set up. We appreciate your suggestion about adding at least 2 destinations in the free plan — we’ll definitely take it into consideration as we continue improving the app. Thanks for being part of our community! 🙌💙