Tailwind Marketing , 3件のレビュー

総合評価
2.3
評価レベルごとの件数
  • 評価の33%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の67%は1つ星です
2024年3月9日

This is the worst shopify app that I have ever seen. Pure customer service for paid subscription they are responding 48 hours minimum

Trending Silver Gifts
アメリカ合衆国
アプリの使用期間:約2ヶ月
2024年5月25日

One of my strengths has always been the ability to write exceptionally well and to speak exceptionally well. So when I discovered Tailwind and used it, I was amazed. I've used Tailwind outside of the app for over 2 months before finding the app here, and it works wonders. Whatever you are trying to say, it will say it for you. Just type in a few keywords or phrases relevant to your product or service, click the button and it will write the copy for you.

My Store
アメリカ合衆国
アプリの使用期間:約14時間
2024年4月3日

Tailwind is expensive and poorly executed. Their customer support is appalling too. I cancelled my subscription but they continued to bill me. When I asked for a refund they first of all agreed to it, confirming they had received my request. They then changed their minds, claiming their policy 'is a firm no refunds' - their exact wording.

So my advice to you, don't bother unless you're willing to waste time and lose money, and potentially continue getting charged for several years after you believed you had cancelled your subscription.

Louise Mead
イギリス
アプリの使用期間:2分
Tailwindが返信しました 2024年4月5日

We sincerely apologize for the negative experience you had with Tailwind. Regarding the billing issue you encountered, we regret any inconvenience caused. We aim to ensure that our cancellation and refund policies are clearly communicated publicly to all users and consistently applied. We appreciate your feedback as it helps us to improve our services for all our customers.