Recensies (31)

Algemene beoordeling
4,3
Cijfers per recensieniveau
  • 71% recensies zijn 5 sterren
  • 13% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 6% recensies zijn 2 sterren
  • 10% recensies zijn 1 sterren
25 maart 2020

On mobiles customers could not remove pop up to shop! I have paused it for now to look at alternatives

Eco Intimates
Australië
6 maanden gebruiken de app
Talkable heeft geantwoord 26 maart 2020

We assisted Eco Intimates team with the issue resolution but they did not remove the 1-star review :(

Bewerkt 15 september 2020

I am updating my review to 4 stars, not 5, because I was taken care of, as soon as I wrote the 1 star review. I think it doesn't have to get to this point to receive a good customer support.

I was Extremely bad customer support.

I installed their app, then had to change my theme and couldn't switch the app from one theme to another. In their FAQ, It wasn't clear to me how to do this so I ...

NADA SAWAYA
Verenigde Staten
3 maanden gebruiken de app
Talkable heeft geantwoord 1 september 2020

We reacted to the customer concern and reviewed the integration by requesting Shopify collaborator access. We also assisted the customer with further questions but Nada ...

29 oktober 2019

Solid good app that serves its purpose and definitely a scalable product. Excellent customer support who promptly addressed all my questions and concerns.

Highly recommended !

BareSkin Elements
Singapore
7 dagen gebruiken de app
Talkable heeft geantwoord 30 oktober 2019

Thanks for the review, we’re excited to see your sales grow!

Bewerkt 10 april 2020

I used Talkable to create an invite-only store that everything is locked except log in. Talkable was actually the only free tool i found that i can use to make my customers invite other customers and reward both. There was 1 edge case that i could not figure out and i posted a message to the integrated chat support of the app, the guys offered to help me and did the tweak for me. PREMIUM support ...

Greekfoods.nl
Nederland
5 dagen gebruiken de app
Talkable heeft geantwoord 10 april 2020

Thank you, we are excited to see your business growing with Talkable!

21 mei 2020

Excellent application and that too free. Easy to install and use. Responsive customer service. Wishing you all the best.

Spencer's Pashmina
Verenigde Staten
4 dagen gebruiken de app
Talkable heeft geantwoord 21 mei 2020

Thank you, it is our pleasure to see you growing!

16 juli 2020

Uninstalled when I figured out my Reward app had Referral capabilities. After deleting the app it continued to run on my website and I can't get it off.

Tres Chic Loft, LLC
Verenigde Staten
2 maanden gebruiken de app
Talkable heeft geantwoord 17 juli 2020

We are sorry this issue happened. I just deactivated your referral program so the issue is gone. We will be glad to assist you in case you have any further questions, just ...

8 mei 2020

Really love this app — it does so much that it's hard to believe that it's free! My customers haven't really used it much just yet but it's only been about a month.

I would love to see more options to style and configure the alerts. The hard corners of the alert windows and the all caps text really don't match the rest of my theme, but unfortunately I'm stuck with them.

Ice + Dust Pottery
Verenigde Staten
Ongeveer een maand gebruiken de app
25 juni 2020

Doesn't work and support team never replied. Don't waste your time.

Link sent redirects to "we're sorry" page instead of how it is supposed to work.

Freezy
Ecuador
Ongeveer een maand gebruiken de app
Talkable heeft geantwoord 26 juni 2020

We are sorry you did not receive a reply from us. Unfortunately we can’t find your ticket. Talkable has a strong fraud prevention system which is why you was caught by it ...

29 juli 2020

I don’t need this program. I uninstalled your program. Why does it still exist on my website? I can't close it?

LeLeMa
Verenigde Staten
8 dagen gebruiken de app
Talkable heeft geantwoord 30 juli 2020

We are sorry this issue has occurred for you. We just deactivated a referral program for you.

30 januari 2020

Giving this app 4 stars.The only minus would be the fact that the word "Talkable.com" seems to appear in every section including signup pages.Seems very unprofessional for a business trying to achieve brand awareness.

Kandhgroup
Zuid-Afrika
1 dag gebruiken de app
Talkable heeft geantwoord 30 januari 2020

Thank you for your review! Do not hesitate to reach out to us via a support widget and we will help you find an optimal layout to look more professional ;)