TargetBay Product Reviews , 63 recensioni

We were on Yotpo previously and the price was pretty insane overall. TargetBay was great in terms of onboarding and making it a seamless transition from Yotpo to TargetBay. Bala and AK were more responsive than any integration we've ever worked with. It wasn't perfect initially, but they addressed every concern and need that we had in terms of formatting, and our Creative Team was very particular about the aesthetic. We did not have any complaints from customers in terms of the emails and they respected our brand integrity decisions in terms of discounting practices, cadences, tone, etc. In a DTC world of non-stop sales pitches for how a product or app can change your life, TargetBay actually delivers on what they say they will without too much superfluous overture. Highly recommended, particularly for growth stage businesses that are looking to avoid marquee enterprise price structures.

Look, when I was first approached by this group, I was concerned. Their workforce is concentrated thousands of miles from my base of operation and their prices were a little too low to feel legitimate (I was with a crappy company before). But man am I glad I came over. TargetBay has the fastest customer service of ANYWHERE I have ever seen. My guy is Ron, who is awesome, but a few others there I have interacted with were great too.

I have been able to talk to them via email, zoom, and phone. Phone often actually. There has been an accent issue once or twice, but never with my service rep Ron.

The services and features of their app are substantially similar to other services. Not exactly breaking down walls, but definitely what I need. I don't see myself ever jumping ship. Still think my rates are best in class and the service is still AMAZING.

They do roll out updates, but not very often. Personally, I like that because with so much going into a business, I like to have consistency. Shopify changes stuff CONSTANTLY and I hate it. TargetBays approach is refreshing in that way.

A few of the email building features feel uneven and at times wonkey, but you do learn to work with them. Having used MailChimp and Springbot, the TargetBay UI works about the same.

Overall, LOVE these guys. Can't recommend enough. Hope you get Ron. He is awesome!

The app works great and makes it easy for customers to leave reviews. We collected a sizable number of reviews within the first couple weeks which helped us increase confidence with first-time shoppers and grow sales. The support team is amazing, very proactive suggesting improvements to our strategy to maximize the value and functionality of the app. I highly recommend it!

Ben is my account manager and is wonderful. I often forget I am running ads, and he checks in with me to make sure that they are preforming the best they can whether that means a new ad set or a new targeting set, he is always checking to make sure my ROI is amazing. I am very happy with this service and will use it for the foreseeable future.

many features w/reasonable pricing. Working w/them two years. very responsive to client's concerns w/solving matters promptly.

Our account manager, Ron, is always extremely helpful and responsive! I appreciate how hands-on he is with our account. We have been very happy with his service and look forward to continuing using this platform.

The on-boarding process was awesome! The step by step walk through was logical and comprehensive. I was really impressed by their preparation of the email templates, which included our logo and sample message. Thank you TargetBay!

I highly recommend this app and have been using it for over one year. Ron has provided exceptional customer support and has helped me get the most advantage out of the great functionality that the app provides.
I just completed a very detailed and informative call with Ron regarding strategies for BFCM. I am very excited to start implementing these strategies, and confident that I will receive the support to execute them successfully. We also discussed their new loyalty program and I am glad to see thatt they have added this feature in time for the holidays.

This app is very user-friendly. The dedicated support staff are quick to help with any questions, and the review platform looks great on our website. I highly recommend utilizing their services to grow reviews for your products.

First of all this is the only app I have experienced with any customer service . Not to mention I was blown away with all the help I received. So far seems to me like the best Reviews app there is out there! Well done Target Bay and thank you so much for all your help.