TargetBay Product Reviews

Mace has been exceptional. We're by no means experts at email marketing and Mace has been extremely patient, knowledgeable and most importantly educational. Working with him is a pleasure. He's always available for my laundry list of questions and concerns which is greatly appreciated.

I was skeptical about switching at first but everything has been going really well. Great customer service and a great product. Glad i switched.
Thank you!

Well run company that actually cares about their customers. They want you to succeed. We were sent over to another company when we changed over from BigCommerce. I wish we had just stayed with this company. They have set up many automations and the return on investment is much better.

By now the experience with TargetBay has been great! The transition was pretty easy and the team has been really welcoming and helpful. Ron and KJ are super responsive and answer all my questions in a fast manner. Was having some issues with our previous app and TargetBay has helped us solve most of our issues.

We have been using Targetbay for several years. Support is very responsive. The application has done a great job of storing reviews and questions. They have helped with email and sms mailing. I highly recommend the product.

We were on Yotpo previously and the price was pretty insane overall. TargetBay was great in terms of onboarding and making it a seamless transition from Yotpo to TargetBay. Bala and AK were more responsive than any integration we've ever worked with. It wasn't perfect initially, but they addressed every concern and need that we had in terms of formatting, and our Creative Team was very particular about the aesthetic. We did not have any complaints from customers in terms of the emails and they respected our brand integrity decisions in terms of discounting practices, cadences, tone, etc. In a DTC world of non-stop sales pitches for how a product or app can change your life, TargetBay actually delivers on what they say they will without too much superfluous overture. Highly recommended, particularly for growth stage businesses that are looking to avoid marquee enterprise price structures.

many features w/reasonable pricing. Working w/them two years. very responsive to client's concerns w/solving matters promptly.

TargetBay is a fantastic tool for automatically generated emails and user reviews. The interface is easy to use and if you have any questions, the team is quick to respond (Bala is amazing and so helpful!). I highly recommend TargetBay for your Shopify store.

I highly recommend this app and have been using it for over one year. Ron has provided exceptional customer support and has helped me get the most advantage out of the great functionality that the app provides.
I just completed a very detailed and informative call with Ron regarding strategies for BFCM. I am very excited to start implementing these strategies, and confident that I will receive the support to execute them successfully. We also discussed their new loyalty program and I am glad to see thatt they have added this feature in time for the holidays.

First of all this is the only app I have experienced with any customer service . Not to mention I was blown away with all the help I received. So far seems to me like the best Reviews app there is out there! Well done Target Bay and thank you so much for all your help.