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The App works wonderfully. User Interface, excellent. Speed and responsiveness, excellent. All of the features you would want in a chat service both desktop and mobile are here.
LenoreBatherie.com
Hi Lenorebatherie,
Thank you for finding tawk.to to be an excellent app for your business!
We are happy to know that you find our desktop and mobile app efficient in answering chats.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Amazing. Great interface (for both the seller and customers), customisable and their Support team is quick to reply.
Hi Miss One Hundred Percent,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you love our product’s interface.
We value your feedback and will continue to provide excellent customer support to all our users.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I cannot believed that this is a free apps!
Hi Alexs Cycle,
Thank you for choosing tawk.to and for sharing your review with the community!
The tawk.to app will always be free!
We give you unlimited chats, agents, shortcuts, tickets and Knowledge Bases!
Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Fantastic app for live chat. Not only is the livechat app free, there are plenty of customisation and such. There has been plenty of updates over the months and the improvements are great, e.g. automated message sent to customer when he/she is browsing the website.
IMO, the only draw back is that it is not entirely compatible with some themes. Otherwise, this would be my go to livechat app.
Such a fantastic useful app! First off its free and it does not skim on the basic features a new store owner requires. The ability to get notices on your phone when visitors visit the store is brilliant! i love that i can be there for my customers even if they're just browsing. As a customer myself, its a big plus for customer service. Handy Dashboard UI, Android App is also working well. I love this app so much i moved other not so responsive features out of its way and gave it a special place on the webstore. I like it that much. 5Stars!!!!!
Hi Hellraiserjeans,
Thank you for the love and giving tawk.to a 5-star review!
We are happy to know that you find great value in using our app and that it helps to manage your customers while browsing your website.
If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the monitoring section of the dashboard. Then simply click the join button in the chat window to start a chat.
Below are some helpful links for customizing your sound notification:
1. Enabling Desktop notifications
https://help.tawk.to/article/enabling-desktop-notifications
2. Managing sound settings and desktop notifications
https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications
3. Enabling notifications on Android
https://help.tawk.to/article/enabling-notifications-on-android
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Fantastic app, just waht we were looking for.
www.pharmacy4life.co.uk
Hi Pharmacy4life,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love our product and find it a perfect match for your business.
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
We love tawk! Very user friendly and looks great on the site.
Highly recommended!
Thankyou!
Beserk xxx
www.beserk.com.au
Hi Beserk,
Thank you for choosing tawk.to and for recommending tawk.to to the community!
We are happy to know that you love our product and that it looks great on your site!
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
most have this powerful app on your shopify store. really appreciate it !
Hi Styleesacree,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you find tawk.to to be a powerful app on your Shopify site!
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Best things in life are free after all eh. This is a Must have app for every business. Easy to install and it works perfectly. Love it <3
Great free app. The control center takes a little getting used to, but overall a great app.
Hi Slick Lips,
Thank you for choosing tawk.to and for sharing your review with the community!
I've put together a few links to help you with your site.
The following will help you better understand and navigate the dashboard:
1. The tawk.to Help Center
https://help.tawk.to/
2.The tawk.to Academy
https://www.tawk.to/academy/business-messaging/
The following links will help you set up and customize the widget:
1. Changing the appearance of the chat widget
https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget
2. Changing the greetings on your widget
https://help.tawk.to/article/changing-greetings-on-your-widget
3. Using the Pre-Chat Form
https://help.tawk.to/article/using-the-pre-chat-form
4. Customizing the widget header and body cards
https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.