tawk.to Live Chat
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Die Messaging- und CRM-Software von tawk.to macht es einfach, Kund:innen in Echtzeit im Blick zu behalten und mit ihnen zu chatten.
Die tawk.to Live Chat-App macht es einfach, Besucher:innen auf deiner Shopify-Website im Blick zu behalten und mit ihnen zu chatten. Sei für sie da, wenn sie dich brauchen – mit unbegrenzten Nachrichten, Tickets und Plätzen für Agent:innen. Verliere nie wieder einen Lead oder Verkauf – die Apps für iOS, Android, Windows und Mac OSX halten dich überall in Verbindung. Die Live-Chat-App, das CRM, die Wissensdatenbank und das Ticketingsystem von tawk.to integrieren sich nahtlos in deinen Shopify-Shop, sodass du Besucher:innen im Moment der Kaufentscheidung unterstützen und Kundensupport in Echtzeit bieten kannst.
- Shopify-Bestellungen direkt aus Chats und Tickets heraus anzeigen und verwalten.
- Begrüßungen durch Trigger basierend auf Standort, vergangenen Besuchen und mehr personalisieren.
- Schnelle, präzise Antworten mit vorgefertigten „Shortcut“-Nachrichtenvorlagen geben.
- Unbegrenzt viele Kund:innen und Organisationen in deinem CRM verwalten.
- Hilfe benötigt? Wende dich für Live-Unterstützung rund um die Uhr an unser Support-Team.
Enthält automatisch übersetzten Text
- Beliebt bei Shops wie deinem
- Sitz in den USA
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
- Shopify-Adminbereich
- Google Analytics
- Webhooks
- Wordpress
- Zapier
Kategorien
Rezensionen (85)
Excellent app, especially for free. Provides enough customisable options and a reliable server for chats. Would highly recommend.
View our talk.to integration @ www.blackowlgps.com.au
Hi Blackowl Gps,
Thank you for supporting tawk.to and for recommending us to others!
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your tawk.to widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Awesome App. Seamless integration. Really easy way to engage with new customers and answer their queries, provide reassurance in this Covid challenged world and as an online gift store, provide some of the personal service and interaction normally only available to brick and mortar stores. Love the new knowledge base. Great feature. Keep up the great work.
Hi Gifts Actually,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our Knowledge Base product and find it easy to use with your customers.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget.
You can now add an article, an article list or a search engine bar for your Knowledge Base.
You can also add other kinds of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message will come to my email with the logo of Tawk. Now I uninstalled it, so this APP writes a code on your Theme. I am very frustrated because I want to get another Chat App that will work better for me but the new App widget sits partially on top of the Tawk widget and it looks so unprofessional. I've reached out to Tawk Support for them to remove whatever code is stuck behind but they are not responding to me. So I feel left high & dry. It is unnerving to have code left behind, especially when it messes with my Homepage. Tawk Support ... help me and I will revise this review. PLEASE!
Support
App-Support wird von tawk.to bereitgestellt.
Ressourcen
Eingeführt
16. November 2015
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