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Worth every penny, even if they did charge. Easily customizable, easy to use on desk top or mobile. Customers have all been really excited to have a chat option.
I installed the app, the widget never worked. I asked them to remove it from my site. They never managed to do it. They had more than two weeks and not 1 reply.
Now Im building a new website.
Hi Handy-Guard,
This is Sienna from tawk.to. Thank you for reaching out.
Thank you for your patience as you experienced challenges with our support team.
There are some ...
Love that fact that it is free to use and you can chat directly from your mobile phone or tablet. Would like more options for the look and style of the chat box.
Excellent service, good job .....
Hi Zolglove Inc,
Thank you for giving tawk.to an amazing review!
We are happy to know that you are satisfied with our product and services.
Should you have any questions, ...
Technology wise great. The whole concept is a bit taxing on HR, but probably worth it! It does have auto responding and scheduling. Pricing for whitelabel is $12/m
Hi Institute for Safety in Powerline Construction,
Thank you for choosing tawk.to and for sharing your review with the community!
The tawk.to app will work on any Shopify ...
It's a FREE app and yes, you get the price of using a "free" app -don't expect too much! After roughly 2 months of using it, I've decided to remove it..Why?
1. You have stay logged to the dashboard -to your computer at all times so that your chat status will also go "on-line" -Not ideal for single person who runs an ecommerce store. I was hoping that I'll be able to manage everything from a ...
Hi Tech Avenue Ph,
Thank you for choosing tawk.to and for sharing your challenge here.
Here is information addressing your concerns along with a few suggestions for using ...
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
I would give this app zero stars if possible! Stay away from this app, the only chat you'll have is with them because this app is a huge waste of time.NOT USER FRIENDLY. Read all the previous reviews before your move forward. You've been warned. They have all the potential except they overwhelm you and seriously under-deliver!
Hi Wilkes Riley,
Thank you for choosing tawk.to and sharing your challenge here.
We value your feedback and will continue to work on improving our products and services.
The ...
This app gets in its own way. Too many unnecessary features, and not organized enough to sort them all out. Customer service was unable to figure out why I couldn't get notifications on my iPhone, and blamed it on me or my phone. I switched to Tidio - MUCH simpler, everything I need, still free, and notifications work fine.
Hi Boondock Creek,
Thank you for choosing tawk.to and for sharing your challenge here.
Changing your notification settings may depend on the iOS version that you have.
You ...
the app its self is a nice idea but need lots of work no multilingual buy exemple and other stuff that dont really works whit shopify stores .
soscartouches.ca
Hi S.O.S Cartouches inc.,
Thank you for choosing tawk.to and for sharing your challenge here.
We currently have 40+ language translations on our chat widget.
Here is the ...