tawk.to Live Chat

hello! The software is indeed 100% free just so as long as you are happy to keep the little "powered by tawk.to" link on the chat widget.

You can add unlimited agents, and add it to unlimited sites and use it free forever - the only "add-on" option is $12/m to remove our branding, which is 100% optional. Not necessary, and you definitely are not obliged to remove branding :)

Hi SAYFF,

Thank you for choosing tawk.to and for sharing your challenge here.

If you have encountered issues when installing the tawk.to chat widget on your Shopify dashboard, there may be an easy fix.

Follow the steps below to install the chat widget:

1. Clear your browser and cookies.

2. Log in to your Shopify dashboard.

3. Then visit https://apps.shopify.com/tawk-to.

4. Click the Add app button for the tawk.to app.

5. Select the green Install app button to continue. You'll then be prompted to log in to your tawk.to account and accept a permission request from Shopify.

6. Then log in to your tawk.to account from the tawk.to app in your Shopify dashboard and choose the property and widget you would like to add to your site.

The widget will be added to all pages of your Shopify site.

We have a 24/7 support line that you can contact for urgent matters. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Thank you and wishing you all the best.