Avis (233)

Note globale
4,1
Nombre d’avis par note
  • 79 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 12 % des avis sont des avis à 1 étoiles
27 janvier 2017

Great app with options to custom the widget (colors etc...) and support different languages (french, spanish and much more), push notifications on desktop and mobile. JUST PERFECT guys :)

Appsystem
France
9 mois d’utilisation de l’application
tawk.to a répondu 25 octobre 2021

Hi Appsystem,

Thank you for choosing tawk.to and for giving us an amazing review!

We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

Here is the list of languages currently available for the widget:

Albanian, Arabic, Armenian, Azerbaijani, Bengali, Bulgarian, Catalan, Chinese (traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Farsi, Finnish, Filipino, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Macedonian, Malay, Norwegian, Polish, Portuguese (Portugal), Portuguese (Brazil), Romanian, Russian, Serbian, Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, and Vietnamese.

You can also create custom widgets and modify them to any language you like: https://help.tawk.to/article/changing-greetings-on-your-widget

You can help us translate tawk.to by visiting the following links:

1. Web dashboard > https://crowdin.com/project/tawk/
2. Android app > https://crowdin.com/project/tawk-android
3. iOS app > https://crowdin.com/project/tawk-ios

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

11 avril 2019

Not a fan of interface so I deleted it. Once deleted, the interface is still on the homepage. Have tried emailing support 3 times for a solution with no response...

AutoTalent
États-Unis
9 mois d’utilisation de l’application
tawk.to a répondu 27 août 2021

Hi AutoTalent ,

This is Sienna from tawk.to reaching out.

Thank you for your patience with the challenges you experienced with our support team.

We do have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.

Regarding your concern, I need the following details to track the ticket or email you’ve raised with the support team.

1. Property ID/website:
2. Ticket Number (if available):
3. Screenshot/error messages:
3. Email:
4. Contact Number (with area code):

Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

Thank you and hope to hear from you soon.

Modifié le 12 juin 2019

Got me a sale that I would never have got on my first night of using. Love it straight away, shows the products people are looking at in real time and even shows the message they’re typing, character by character. Brilliant. **Update, the only issue with this app is that I get customers saying the chat box gets in the way of the checkout button.

Theartistsquarter
Royaume-Uni
9 mois d’utilisation de l’application
tawk.to a répondu 9 septembre 2021

Hi Theartistsquarter,

Thank you for choosing tawk.to and for sharing your review with the community!

We have just released a major update to our chat widget. You can now set a separate position for your chat widget on Desktop and mobile devices.

Follow these steps to change the position of the chat widget on mobile:

1. Click the Administration cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.

To learn more, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

22 août 2016

A very solid chat program. It offers a lot of functionality and customization that some it the other pay programs don't. We are very happy with this!

Home And Timber
États-Unis
9 mois d’utilisation de l’application
tawk.to a répondu 1 décembre 2021

Hi Home And Timber,

Thank you for choosing our app after trying the other live chat apps in the market!

We are happy to know that you find the functionality of our product useful to your website.

Great news! We have just released a major update to our widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

14 janvier 2018

This is awesome. So easy to set up and works really well

Vintageleatherbagco
Royaume-Uni
9 mois d’utilisation de l’application
tawk.to a répondu 27 septembre 2021

Hi Vintageleatherbagco,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to install and effective.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

21 décembre 2016

This is Wonderful app ever in shopify market and can support to dashboard chat history, monitoring even mobile app support
100% Satisfied

Ducati Home Automation
Italie
9 mois d’utilisation de l’application
tawk.to a répondu 25 octobre 2021

Hi Ducati Home Automation,

Thank you for giving tawk.to a 5-star review!

We are happy to know that you are 100% satisfied with our product!

You can monitor you visitors’ activity, check chat history and answer incoming chats in a single Dashboard using your computer or mobile device.

We value your feedback and will continue to provide excellent customer support to all our users.

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

13 décembre 2017

Great app and easy to use - definitely recommend !

Luxor Apparel
Australie
9 mois d’utilisation de l’application
tawk.to a répondu 8 octobre 2021

Hi Luxor Apparel,

Thank you for supporting tawk.to and for recommending us to others!

We are happy to know that you find our chat widget easy to use.

We thank you for the continued support and we hope you have seen success by using our product in your business.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

1 janvier 2020

Excellent app! and is free with the "powered by talk". Many features. I have used other chat app and is incredible is free.

Dakbiz
États-Unis
8 mois d’utilisation de l’application
tawk.to a répondu 27 septembre 2021

Hi Dakbiz,

Thank you for supporting tawk.to and for sharing your review in the community!

Our Remove Branding add-on allows you to remove tawk.to branding from the chat widget, tickets, emails, chat transcripts, Chat Page, chat link and the Knowledge Base.

Visit the following links to learn more:

1. Purchasing the Remove Branding and white label add-on
https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on

2. Setting up the Remove Branding add-on
https://help.tawk.to/article/setting-up-the-remove-branding-add-on

3.Setting up Remove Branding for Tickets
https://help.tawk.to/article/setting-up-remove-branding-for-tickets

If you have some questions you want to raise before you official apply as a Partner, feel free to schedule a call with our Partner Manager here: https://calendly.com/tawk-to-partners/
We have a 24/7 support line you can contact for urgent matters. Our live agents are always available to assist you.

Modifié le 25 décembre 2016

Dec. 20, 2016.

WILL HAVE TO UNINSTALL. What's the point in having this app when Users can't type in their message in the message box? Another star knocked off because now you can't even type in your message in the message of the widget. The widget is unscrollable and the message box is hidden by the mobile keypad. I emailed Support and never heard back.

UPDATE: Dec. 24, 2016
After I uninstalled this app and set my website to go live, I got a chat message with IP address located in "Latvia", Person from tawk.to wrote "YOU'RE A DOUCHEBAG".

If you go to their website, all of their job openings are located in "LATVIA".

My review on here was to help you guys make a better Chat widget because everyone is migrating to your competitor TIDIO. But instead I got a harassment message.

3rd UPDATE Dec. 24, 2016:
Five minutes I updated my review, I got another chat saying "YOU'RE ACCOUNT HAS BEEN SUSPENDED"....Proof

Neptune Wild
États-Unis
8 mois d’utilisation de l’application
28 novembre 2015

this is incredible value .. FREE ?! wt! such an advance app and interface dashboard and plenty of widgets to custom your own look .. an iphone app too for 24/7 custom support... you'd seriously be crazy not to instal this .. I'm gonna use this to its max.. triggers/behaviours. analytics.. this is super geekness at its best for $0000.00 pm !

Essenzza
Australie
8 mois d’utilisation de l’application