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Ever see those websites with the fancy chat apps?
Well damn it's this app!
Features that I absolutely love:
+ You know what page the customer is in so you'll know what to say!
+ Auto send a message after a predefined number of seconds when they open! (See those Hi how can we help you!) chats? It's here also.
+ The phone App is great, you can set it so that when there is a visitor, there's a persistent notification on your phone. (I use an extra phone for this).
+ You can have staff accounts! And you can whisper to staff accounts in between chats to guide them.
Wow. Why haven't I seen this before.
Hi Trendsetterph,
Thank you for giving tawk.to a 5-star review and for loving our product features!
Our Monitoring feature shows real-time visitor activity. You can view detailed information about your visitor's activity by selecting the Monitoring tab on the left side of the Dashboard.
To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
Triggers sends automated messages if certain conditions are met.
Related article: https://help.tawk.to/article/creating-and-managing-triggers
Mobile sound notifications keep you updated on all your incoming chats.
For mobile settings:
1. iOS App: Enabling sound and badge notifications
https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios
2. Android App: Notification Fixing How-tos
https://docs.google.com/document/d/1upu3o-_qlFRNhowNV1-MDUbisTFuhucH9pWRES1L_AE/edit
Whisper function allows agents to chat with each other without the visitor ever seeing the conversation.
To learn more, visit this link: https://help.tawk.to/article/helping-other-agents-with-whispers
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I really liked it and plan to use it again or perhaps even try out their offer services like chat agents a little later on but for now, I just want to look at some other options.
Hi Wig Store Hair And Beauty Canada,
Thank you for choosing tawk.to and for sharing your review with the community!
Here's what you can expect with the Hired Agent service:
24/7 Access to the tawk.to team —
We create a group chat in the dashboard, so you can respond to our queries, educate our team, and give us feedback.
A team of agents —
We select a group of agents to study your site and get to know your business. Keep in mind that agents can only respond when information is readily available. So the more information and feedback you provide, the better we can respond on your behalf.
Access to our industry expertise —
We now have 5 million customers and growing! Trade on our experience. We can help you proactively engage more visitors on your site, integrate with your systems, and develop/create your FAQ's or Knowledge Base.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
This is a great APP and it is so easy to setup. I have tried several of these live chat apps, but they never function as they should, but this one is just great.
So if you are looking for a live chat app this is it.
Thanks to the team at Tawk for a great job done
Hi Fvapetec,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you find our chat widget the best chat software after trying the other live chat apps in the market.
If you have any questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Thank you very much guys, you are doing a great job !! THIS APP IS PERFECT
Thank you very much guys, you are doing a great job !! THIS APP IS PERFECT
Hi Jeunexpert,
Thank you for finding tawk.to app to be PERFECT on any website!
We appreciate the feedback and will continue to provide excellent customer support.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
The application was easy to install. Setup and customization of the app are simple, and the app is very user-friendly. The app looks very promising!
https://www.gift-frog.com
https://www.kinkytoy.store
Hi Gift Frog,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our product easy to use.
This year we have reached our 5-million-user mark and we thank you for it making happen!
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
The best of the best app! Very please with it
Hi Uni T,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our product and find it to be the best chat software in the market.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that will allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
www.novaboxing.com we love this app
Hi Jedboxing,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love our product.
We appreciate the feedback and we thank you for the continued support of our product.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
So far so good! Downloaded it for Black Friday weekend and had a few questions which were immediately answered through the online chat. And they have an App for both Android and Iphone so you can get notifications sent straight to your phone!
Hi Endless Knot Boutique,
Thank you for choosing tawk.to and for giving us a 5-star review!
We appreciate your feedback and are happy to know that our widget helped your business for a busy event such as Black Friday.
Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.
We have just released a major update to our widget. You can now set separate positions for your widget on desktop and mobile devices.
Follow these steps to change the position of the widget on mobile:
1. Click the Admin cog in the lower-left corner of your Dashboard.
2. Select Chat Widget.
3. Under Widget Appearance, select Advanced.
4. Under Mobile Widget, select your preferred Mobile Widget Position.
Helpful link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
I installed the app from the app store, just to write a review. I've been using Tawk.to for a while with the manual code in my theme.
If you're looking for an excellent way to grab your customer's attention, install Tawk.to. Not only does Tawk.to have a few features that most chatters don't have (like live preview of what the customer is typing and business hours scheduling), they also have great support.
Well worth the free pricetag.
I saw this app on a review page. I was curious but skeptical because it's free. But I'm blown away by how awesome this app is, especially for someone like me who is just starting. This app gives you all the features you need for free! Other apps would make you pay a huge fee just for basic features. One of my favorite features is the free Knowledge Base page. There is a paid version that gets rid of branding and gives you other features. But I honestly like the branding; it lets people know what superb chat service I'm using. Once I have a steady profit, I'm gonna support this business and get the paid version. Thank you for making an excellent program!