Avis (239)

Note globale
3,7
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
18 octobre 2017

Nobody has got back to me on removing the rest of this app off my site.

Vigotore
États-Unis
5 mois d’utilisation de l’application
tawk.to a répondu 31 août 2021

Hi Vigotore,

This is Sienna from tawk.to reaching out.

We do apologize for the challenges you experienced with our support team.

There are some circumstances in which we ...

10 mai 2021

App never worked. its literally an app with a blank screen. coding was still left on my website after I deleted it. don't get it!

The Trendy Line
Canada
3 mois d’utilisation de l’application
tawk.to a répondu 27 août 2021

Hi The Trendy Line,

Thank you for choosing tawk.to and for sharing your challenge here.

There is an easy fix if you encountered issues when installing the tawk.to chat ...

6 août 2021

They got 24-hour online support, why have no response to an obvious bug that I submitted ten days ago? Very disappointed.

plushygift
R.A.S. chinoise de Hong Kong
3 mois d’utilisation de l’application
tawk.to a répondu 27 août 2021

Hi plushygift,

This is Sienna from tawk.to. Thank you for reaching out.

Thank you for your patience as you experienced challenges with our support team.

There are some ...

15 avril 2021

I installed the app, the widget never worked. I asked them to remove it from my site. They never managed to do it. They had more than two weeks and not 1 reply.
Now Im building a new website.

Handy-Guard
Suisse
2 mois d’utilisation de l’application
tawk.to a répondu 27 août 2021

Hi Handy-Guard,

This is Sienna from tawk.to. Thank you for reaching out.

Thank you for your patience as you experienced challenges with our support team.

There are some ...

Modifié le 27 décembre 2016

It's a FREE app and yes, you get the price of using a "free" app -don't expect too much! After roughly 2 months of using it, I've decided to remove it..Why?

1. You have stay logged to the dashboard -to your computer at all times so that your chat status will also go "on-line" -Not ideal for single person who runs an ecommerce store. I was hoping that I'll be able to manage everything from a ...

Tech Avenue Ph
Philippines
Environ un mois d’utilisation de l’application
tawk.to a répondu 31 août 2021

Hi Tech Avenue Ph,

Thank you for choosing tawk.to and for sharing your challenge here.

Here is information addressing your concerns along with a few suggestions for using ...

10 janvier 2018

I would give this app zero stars if possible! Stay away from this app, the only chat you'll have is with them because this app is a huge waste of time.NOT USER FRIENDLY. Read all the previous reviews before your move forward. You've been warned. They have all the potential except they overwhelm you and seriously under-deliver!

Wilkes Riley
États-Unis
Environ un mois d’utilisation de l’application
tawk.to a répondu 31 août 2021

Hi Wilkes Riley,

Thank you for choosing tawk.to and sharing your challenge here.

We value your feedback and will continue to work on improving our products and services.

The ...

Modifié le 29 novembre 2017

This app gets in its own way. Too many unnecessary features, and not organized enough to sort them all out. Customer service was unable to figure out why I couldn't get notifications on my iPhone, and blamed it on me or my phone. I switched to Tidio - MUCH simpler, everything I need, still free, and notifications work fine.

Boondock Creek
États-Unis
Environ un mois d’utilisation de l’application
tawk.to a répondu 31 août 2021

Hi Boondock Creek,

Thank you for choosing tawk.to and for sharing your challenge here.

Changing your notification settings may depend on the iOS version that you have.

You ...

2 juillet 2019

Almost 3 weeks for a support ticket to just set up my store. Contacted them 3 times to try and ask them to hurry it.

Asked for a refund and they just stopped replying... :/ avoid them

memepets
Royaume-Uni
15 jours d’utilisation de l’application
tawk.to a répondu 27 août 2021

Hi memepets,

This is Sienna from tawk.to. Thank you for reaching out.

We do apologize for the challenges you experienced with our support team.

In some circumstances, it’s ...

27 février 2019

I unistall the app but after that it still exists on my store. Free are never free as you can see!!!!

crazydeals10
États-Unis
8 jours d’utilisation de l’application
tawk.to a répondu 27 août 2021

Hi crazydeals10 ,

Thank you for choosing tawk.to and for sharing your challenge here.

Can you tell me more about how the chat widget was originally installed?

1. Was it ...

24 octobre 2017

Very difficult to install. I tried 5 times and also used one of the videos and it wouldnt show up pn my store. time waster.

Marionsfashionloft
Canada
Environ 18 heures d’utilisation de l’application
tawk.to a répondu 31 août 2021

Hi Marionsfashionloft,

Thank you for choosing tawk.to and for reaching out.

There are two ways to add the tawk.to widget to your site.

#1 - Copy and paste the tawk.to widget ...