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Fantastic app, works exactly as described. Installing was easy. Well worth it.
Hi Casebuddy,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our chat widget easy to install and worth it.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
We currently have the free version installed at: https://mydentalwig.com/ to collect offline messages
Hi My Dental Wig,
Thank you for supporting tawk.to and for sharing your review in the community.
When the widget is in Offline mode, it will act as a form and ask visitors for contact information so you can get back to them at a suitable time.
The Offline Form will show when all agents are logged out from the dashboard or if you have set the widget to be offline with the Widget Scheduler.
To learn more about Offline status and Widget Scheduler, visit these links:
1. Changing the greetings on your widget
https://help.tawk.to/article/changing-greetings-on-your-widget
2.The difference between Online, Away, and Invisible
https://help.tawk.to/article/the-difference-between-online-away-and-invisible
3.Using the Widget Scheduler
https://help.tawk.to/article/using-the-widget-scheduler
Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to. Here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Great app...does exactly what is says on the tin! Quick and easy to install
Hi Uniform Kits,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you find our product easy to install and use.
We appreciate the feedback and we thank you for the continued support of our product.
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great app! lots of functionality and easy to install, customize and use
I installed it on our online English learning site, and it worked right out of the box.
Hi Hellix,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you love our product and find it easy to install on your English learning website.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!
Probably the best app we have ever had for our website! Awesome effort.
Easy, customizable, user friendly, love it, love it, love it!
NIENTE DI MEGLIO . App Unica , accessibile anche da iphone . da quando ho istallato l'app le mie vendite sono decisamente migliorate . Grazie a voi < 3 risposta in tempi record
Hi Mondo Porter,
Thank you for choosing tawk.to and for giving us a 5-star review!
We appreciate your feedback and are happy to know that our widget helped convert sales for your business.
Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.
Check out the links below to download the app:
Windows App: https://www.tawk.to/tawk-to-for-windows/
MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/
iOS app: https://apps.apple.com/app/tawk-to/id907458277
Android app: https://play.google.com/store/apps/details?id=to.tawk.android
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Really nice app. We are using it for quite some time and it helped us to communicate with our customers.
Hi Outletjeans,
Thank you very much for taking the time to write us this review and for sharing it with the community!
We are happy to know that you love our product and are satisfied with our services.
If you need help, We have a 24/7 support line that you can contact for any pressing matters.
Our live agents are always available to assist you.
Alternatively, you can email me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message will come to my email with the logo of Tawk. Now I uninstalled it, so this APP writes a code on your Theme. I am very frustrated because I want to get another Chat App that will work better for me but the new App widget sits partially on top of the Tawk widget and it looks so unprofessional. I've reached out to Tawk Support for them to remove whatever code is stuck behind but they are not responding to me. So I feel left high & dry. It is unnerving to have code left behind, especially when it messes with my Homepage. Tawk Support ... help me and I will revise this review. PLEASE!
Excellent.
Super easy to install, configure and for client to use.
ONLY criticism would be that I find the notification of conversation very easy to miss on a desktop without sound - but that's my fault for not having sound.
Seems almost rude to own brand and deprive the developer of well deserved recognition.
Thank you
Hi Tea Palace,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find value in our product and find it easy to use.
Our default desktop sound notification has a loud ring that can quickly get your attention when a visitor is ready to chat. You can choose the sound you hear, the volume and the number of times it is repeated.
To learn more click the following links:
1. Enabling Desktop notifications
https://help.tawk.to/article/enabling-desktop-notifications
2. Managing sound settings and desktop notifications
https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications
3. Enabling notifications on Android
https://help.tawk.to/article/enabling-notifications-on-android
4.Enabling sound and badge notifications on iOS
https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.