tawk.to Live Chat , 233 avis
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Probably the best app we have ever had for our website! Awesome effort.
NIENTE DI MEGLIO . App Unica , accessibile anche da iphone . da quando ho istallato l'app le mie vendite sono decisamente migliorate . Grazie a voi < 3 risposta in tempi record
Hi Mondo Porter,
Thank you for choosing tawk.to and for giving us a 5-star review!
We appreciate your feedback and are happy to know that our widget helped convert sales for your business.
Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.
Check out the links below to download the app:
Windows App: https://www.tawk.to/tawk-to-for-windows/
MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/
iOS app: https://apps.apple.com/app/tawk-to/id907458277
Android app: https://play.google.com/store/apps/details?id=to.tawk.android
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
This app is the best. Not sure why other people are giving it 1 star, we are sure previous reviewers missed something because this might be one of the best free apps out there. We used to pay for such a service before we found this app
Hi BuyOut Online,
Thank you for giving tawk.to a 5-star review!
We are happy to know that you find our chat widget to be the best app in the market!
We have a 24/7 support line you can contact for any concerns. Our live agents are always available to assist you.
Alternatively, you can email me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Really nice app. We are using it for quite some time and it helped us to communicate with our customers.
Hi Outletjeans,
Thank you very much for taking the time to write us this review and for sharing it with the community!
We are happy to know that you love our product and are satisfied with our services.
If you need help, We have a 24/7 support line that you can contact for any pressing matters.
Our live agents are always available to assist you.
Alternatively, you can email me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
I loved this app at first, but then all of a sudden it stopped notifying us via email that someone started a ticket/ filled out the offline form. We tried talking to tech support but the guy didnt seem to want to help. At this point its time to disconnect it once we catch up to all the emails weve missed.
Hi Resin & More Boxes,
This is Sienna from tawk.to. Thank you for reaching out.
Thank you for your patience as you experienced challenges with our support team
There are some circumstances in which we have to escalate cases to find answers and it takes additional time to revert back to you.
If you are not receiving any Ticketing or Offline email notifications from us, it could mean that your emails are being sent to the wrong folder or there might be a glitch.
tawk.to emails could have been sent to your Spam or Junk folder instead of your Inbox. Alternatively, your email provider may be blocking tawk.to emails, so check your Spam folder.
You can whitelist the following emails on your mail server: noreply@tawk.to and tickets@tawk.to.
This should keep emails from tawk.to out of your Spam folder.
If you're still not receiving emails from us, it might be due to delays, automated suppression or, in rare cases, maintenance issues.
Related article: https://help.tawk.to/article/why-am-i-not-receiving-emails
I will need the following details to track the ticket or email you’ve raised with the support team.
1. Property ID/website:
2. Ticket number:
3. Email:
4. Contact Number (with area code):
Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Thank you and hope to hear from you soon.
Really good! Best live-chat app by far. Accurate information, you can track all the progress and information from visitors. +++++
Fascinado era la solución que estaba buscando para tener contacto con los visitantes de mi tienda, y gratis fabuloso
Excellent.
Super easy to install, configure and for client to use.
ONLY criticism would be that I find the notification of conversation very easy to miss on a desktop without sound - but that's my fault for not having sound.
Seems almost rude to own brand and deprive the developer of well deserved recognition.
Thank you
Hi Tea Palace,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find value in our product and find it easy to use.
Our default desktop sound notification has a loud ring that can quickly get your attention when a visitor is ready to chat. You can choose the sound you hear, the volume and the number of times it is repeated.
To learn more click the following links:
1. Enabling Desktop notifications
https://help.tawk.to/article/enabling-desktop-notifications
2. Managing sound settings and desktop notifications
https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications
3. Enabling notifications on Android
https://help.tawk.to/article/enabling-notifications-on-android
4.Enabling sound and badge notifications on iOS
https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great app. Even the free version works really well. Easy to install and easy to get the hang off. Recommend it - especially for start-ups with limited funds for paid versions.
Hi Amber Grove,
Thank you for choosing tawk.to and for giving us a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
So far so good!! Love the fact that you can customized the chat window to match your website!!!. Check it out at: https://www.hamopride.com
Hi Hamopride,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love the features of our widget.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.