Avis (239)

Note globale
3,7
Nombre d’avis par note
  • 77 % des avis sont des avis à 5 étoiles
  • 5 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 3 % des avis sont des avis à 2 étoiles
  • 14 % des avis sont des avis à 1 étoiles
6 décembre 2024

There is button placed outside of the widget.
We can't fix this.

Customer support is AI, You don't get to speak to a human unless you schedule a meeting.
We don't want a meeting!

Kadopapier.net
Pays-Bas
4 mois d’utilisation de l’application
23 janvier 2025

Terrible service with no support. This app uses a foreign API, so even after uninstalling the app, the code remains. Changing themes doesn’t resolve the issue either. Avoid this app at all costs!

Shop It All
Afrique du Sud
Environ 17 heures d’utilisation de l’application
1 novembre 2024

Support is nowhere to be found. Hard to set up and edit the widget. No thank you!

High Altitude Mods
États-Unis
4 jours d’utilisation de l’application
10 novembre 2024

if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam

LuvvyBug
Canada
Environ 4 heures d’utilisation de l’application
26 mars 2024

App installed just fine and even after I enabled the app in my theme, the app settings just keeps showing me to Configure widget to be shown in store.

Boost And Better
États-Unis
11 minutes d’utilisation de l’application
6 juin 2018

They say its free!!! THAT IS NOT TRUE

Maximal Power
États-Unis
Environ 3 ans d’utilisation de l’application
tawk.to a répondu 1 mars 2019

hello! The software is indeed 100% free just so as long as you are happy to keep the little "powered by tawk.to" link on the chat widget.

You can add unlimited agents, and ...

Modifié le 9 janvier 2023

I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message ...

Poochie Moochie Pet Store West Edmonton
Canada
Plus de 2 ans d’utilisation de l’application
12 mars 2018

This app worked very well for a while and now the messages get cut off. We can't read what our customers are saying!! We wrote an email to support and never heard back. Not recommended.

Forge Hardware Studio
États-Unis
Plus d'un an d’utilisation de l’application
tawk.to a répondu 1 mars 2019

Hello - thanks for your review.

This issue was intermittent while we were shipping an update back in march 2018. If you're still experiencing this issue, please do let us ...

9 janvier 2019

prevent multiple location when you use this app. got to un-install, add location and re-install again.

Adertek Baby & Kids
Singapour
11 mois d’utilisation de l’application
tawk.to a répondu 1 mars 2019

Hi there! The multiple-location option has now been updated so you should e able to install it once. If you're still experiencing issues, please do let us know and we'll do ...

11 avril 2019

Not a fan of interface so I deleted it. Once deleted, the interface is still on the homepage. Have tried emailing support 3 times for a solution with no response...

AutoTalent
États-Unis
9 mois d’utilisation de l’application
tawk.to a répondu 27 août 2021

Hi AutoTalent ,

This is Sienna from tawk.to reaching out.

Thank you for your patience with the challenges you experienced with our support team.

We do have a 24/7 support ...