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If I could give this app more stars I would. This app is awesome.The dashboard is amazing. The app on the phone is a great addition to have. No need to be sItting at your laptop all day,. Your phone will ding when someone is sending you a message to chat and you can chat with your customer right on your phone. I really love this app. Its FREE and the set up was easy!
Hi Myfusionbelts,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you love our product and find our mobile app useful when answering chats on the go.
You can configure the sound settings and desktop notification of your widget in the tawk.to Dashboard.
To learn more, visit this link: https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
AWESOME.. ! AWESOME.. ! AWESOME.. !
Hi Thelockersedge,
Thank you for choosing tawk.to and for giving us a 5-star review!
We are happy to know that you are impressed with our product!
We thank you for the continued support and we hope you have seen success by using our product in your business.
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min
Great app to use for the shopify community. I highly recommend this app and planning to use this app for all other businesses.
**Please note- I would really appreciate if the branding can be removed from the chat widget. Is it possible to Show my Company name and Logo in the chat widget? Btw I applied for partnering with Taw.to. Looking forward collaborating with Tawk.to Regards,
Shuv
Owner of Seo Digital Club Australia
Just perfect! You guys provide so much value!
I used this App quite some time ago and uninstalled because I was frustrated with its cumbersome workings. BUT the widget on the bottom right of my website would not go away. SO I reinstalled it and still was having issues with the operations of Tawk. I Uninstalled again, and that darn widget is still on my screen. I know it is from Tawk because if I click it and send a test message, the message will come to my email with the logo of Tawk. Now I uninstalled it, so this APP writes a code on your Theme. I am very frustrated because I want to get another Chat App that will work better for me but the new App widget sits partially on top of the Tawk widget and it looks so unprofessional. I've reached out to Tawk Support for them to remove whatever code is stuck behind but they are not responding to me. So I feel left high & dry. It is unnerving to have code left behind, especially when it messes with my Homepage. Tawk Support ... help me and I will revise this review. PLEASE!
Great app! It does everything that Zopim with a 25$ package does but for free!
It works great for me!
Good job!
Great app, i have tried others but this is just awesome.
Hi Multi Niche C,
Thank you for choosing tawk.to and for sharing your review with the community!
We appreciate that you find tawk.to app to be the best chat software after trying other live chat apps in the market.
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
They are really good, phoned me and took me through stuff and jsut were very helpful. this app is a a must
Hi House of Dasein Kink Toys and Apparel,
Thank you for supporting tawk.to and for sharing your review in the community!
We are happy to know that our Business Messaging Advice team has reached out and walked you through our dashboard.
If you have other questions or require assistance, we have a 24/7 support line you can reach out to. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Chat works like a charm. Off the shelf it seems however that the chat doesn't work during the shopify checkout flow. I'm contacting tawk.to support to figure it out. Will come back here with an update.
Hi Authentic Foods,
Once the widget is installed, it will show to all pages of your Shopify site.
Hopefully, the issue is now resolved.
If not, please send me the following details to track the ticket or email you’ve raised with the support team.
1. Property ID/website:
2. Ticket Number (if available):
3. Screenshot/error messages:
3. Email:
4. Contact Number (with area code):
Kindly send your reply to me at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
For urgent matters, you can reach out to us 24/7 for support with any urgent matters. Our live agents are always available to assist you.
Thank you and hope to hear from you soon.
Thank you! This is the best app so far! Very clean, easy to use and really customisable! Great work!
Hi Grazinagum,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find our app to be the best in the market!
Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min