Recensioner (233)

Helhetsomdöme
4,1
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
1 maj 2024

The customer support provided by awk is top-notch, with our team appreciating the quick and helpful responses to their inquiries.

Baby Bloom
USA
3 dagar användning av appen
28 augusti 2020

Awesome App. Seamless integration. Really easy way to engage with new customers and answer their queries, provide reassurance in this Covid challenged world and as an online gift store, provide some of the personal service and interaction normally only available to brick and mortar stores. Love the new knowledge base. Great feature. Keep up the great work.

Gifts Actually
Australien
Ungefär 6 år användning av appen
tawk.to svarade 27 september 2021

Hi Gifts Actually,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our Knowledge Base product and find it easy to use with your customers.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget.

You can now add an article, an article list or a search engine bar for your Knowledge Base.

You can also add other kinds of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

25 november 2015

Best chat app by far, and free... does more than any other chat system we have used... has more features, more custom options, and did I mention free?

Itgfilters
USA
Ungefär 5 år användning av appen
20 september 2022

Really appreciate of this awesame app being free +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

Effortless Bridal
USA
Nästan 5 år användning av appen
20 januari 2016

Looking for Chat for your website... stop looking, this is the one you want... we have tried about a half a dozen others... this one beats them all hands down on features, and support... oh and the price, zip, nada, none, free

So dont even waste you time on the other chat systems, this one has more features, no limits, more options, more configurations..

Fswerks
USA
Mer än 4 år användning av appen
1 mars 2022

I have tried so many chat apps and I always seem to come back to this one. Free, simple, consistent, and the best!

Front Porch Candles
USA
Nästan 4 år användning av appen
25 november 2015

This app is amazing, so easy to use and customize. Well done and thanks to the developers, and thank you for making it completely free.

Macs Boutique
Storbritannien
Ungefär 2 år användning av appen
3 juni 2020

An excellent onsite chat tool and the free plan is all we ever needed. The interface is a little messy, but there's lots of options. I wish you could better customize the onscreen icon, but that's minor. Likes: good mobile app, customized notifications, easy to see customer site journey during chat. We moved to Gorgias to bring all channels into a single view, but are considering going back to Tawk.to for chat only because it's much better.

Breathe in Detroit
USA
Mer än ett år användning av appen
tawk.to svarade 27 september 2021

Hi Breathe in Detroit,

Thank you for supporting tawk.to and for sharing your review in the community!

We value your feedback and will continue to improve our UI design.

Great news! We have just released a major update to our chat widget.
See our latest release here: https://www.tawk.to/category/updates/ates

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

12 oktober 2022

very good for what it does, you can use it to communicate with customers and can have other log ins for staff

hiierliving
Kanada
Ungefär ett år användning av appen
27 juni 2019

This app is a must have as it allows you to talk with people browsing your site you don't want to call or send you an email. The features i like are scheduling feature, send and receive pictures, shows were the person is from, and if they have veer been there before.

Off Brand Products
USA
10 månader användning av appen