Recensioner (233)

Helhetsomdöme
4,1
Antal per omdömesnivå
  • 79 % av omdömena har 5 stjärnor
  • 5 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 12 % av omdömena har 1 stjärnor
19 juli 2017

We have been using this app for months. It is great! We use if for all of our office chat as well.

Igift
Kanada
Ungefär 3 år användning av appen
tawk.to svarade 25 oktober 2021

Hi Igift,

Thank you for giving tawk.to a 5-star review!

We thank you for the continued support and for using our product for all of your office staff.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

27 juli 2016

So glad I found this app... I was really hesitant to add live chat to my site, as I was nervous to how it would incorporate into my life and work. This app was incredibly easy to install, works great and has great functionality. I'm able to schedule the live chat to be available during only certain hours (so that it won't wake me when I'm sleeping at night!) and I can even choose to hide it from visitors during that time or give them the opportunity to "leave a message", but show that I am offline.

The analytics and monitoring it provides is excellent and I have no complaints after having it installed for a few days. Really thankful and surprised that an app with such great functionality is committed to providing such a great free service.

Nebraskabison
USA
Ungefär 3 år användning av appen
tawk.to svarade 6 december 2021

Hi Nebraskabison,

Thank you for choosing tawk.to and for giving us an amazing review!

We are happy to know that you love our product and find value of it's features.

The Scheduler allows you to manage the operating days and times of the chat widget.

It will automatically switch your widget offline according to your schedule, so you never have to worry about forgetting to log out of your account.

It works in tandem with your agents, if there are no agents online when your widget is scheduled to be online, the widget will instead stay offline.

Related link: https://help.tawk.to/article/using-the-widget-scheduler

Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

3 november 2016

This is a great app. I wasted a week trying another app that has fees associated with it. The other app was unstable.

I'm a developer and I recognize quality when I see it. Tawk.to is a polished app. It's easy to install, and does what it's supposed to do.

They are clearly listening to their users.

You can't go wrong with this app.

Have additional questions about it? Go to our store and ping me. I'd be happy to chat with the first dozen people who do that. After that, I've got to get back to work! :-)

Fieldtestedsystems
USA
Ungefär 3 år användning av appen
tawk.to svarade 1 december 2021

Hi Fieldtestedsystems,

Thank you for choosing tawk.to and for giving us an amazing review!

We appreciate your support and happy to hear this feedback from a developer's perspective.

Our tawk.to app will always be free!

Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.

Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

15 februari 2017

One of the best apps I've installed on my app. Tawk.to gives you LIVE visitors review on your dashboard. Meaning, you can see live, how many visitors you have at any given point. Also, I downloaded the iPhone app, works perfectly. Now, I can always answer a question whenever I go, with the iPhone app.

Excellent!!

Inspirationify
USA
Nästan 3 år användning av appen
tawk.to svarade 25 oktober 2021

Hi Inspirationify,

Thank you for finding tawk.to app to be the best chat software in the market!

Our Monitoring feature shows real-time visitor activity. If your visitor has a chat history, you can also view their navigation activity.

To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions

Our mobile app helps you answer chats on the go!

To configure the mobile sound notification, check the following links:

1. iOS App: Enabling sound and badge notifications
https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios

2. Android App: Notification Fixing How-tos
https://docs.google.com/document/d/1upu3o-_qlFRNhowNV1-MDUbisTFuhucH9pWRES1L_AE/edit

Our Whisper function allows agents to chat with each other without the visitor ever seeing the conversation.

To learn more, visit this link: https://help.tawk.to/article/helping-other-agents-with-whispers

If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min

3 augusti 2017

Fantastic app, works exactly as described. Installing was easy. Well worth it.

Casebuddy
Australien
Mer än 2 år användning av appen
tawk.to svarade 25 oktober 2021

Hi Casebuddy,

Thank you for choosing tawk.to and for sharing your review with the community!

We are happy to know that you find our chat widget easy to install and worth it.

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

25 juli 2016

Great app...does exactly what is says on the tin! Quick and easy to install

Uniform Kits
Irland
Mer än 2 år användning av appen
tawk.to svarade 6 december 2021

Hi Uniform Kits,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you find our product easy to install and use.

We appreciate the feedback and we thank you for the continued support of our product.

If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.

23 juli 2018

Great app! lots of functionality and easy to install, customize and use
I installed it on our online English learning site, and it worked right out of the box.

Hellix
Israel
Mer än 2 år användning av appen
tawk.to svarade 27 september 2021

Hi Hellix,

Thank you for choosing tawk.to and for giving us a 5-star review!

We are happy to know that you love our product and find it easy to install on your English learning website.

Great news! We have just released a major update to our chat widget.

See our latest release here: https://www.tawk.to/category/updates/

This new update has Widget Cards that allow you to personalize the content of your chat widget. You can now add any kind of content to your chat widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.

To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards

If you have any other questions, require assistance, or just want to talk to someone at tawk.to, here is a link to my calendar: https://calendly.com/siennarubio/30min. I'd be happy to help!

15 maj 2016

Probably the best app we have ever had for our website! Awesome effort.

Global Gym Wear
USA
Mer än 2 år användning av appen
19 april 2016

Easy, customizable, user friendly, love it, love it, love it!

Clean Car Box
Kanada
Mer än 2 år användning av appen
2 januari 2018

NIENTE DI MEGLIO . App Unica , accessibile anche da iphone . da quando ho istallato l'app le mie vendite sono decisamente migliorate . Grazie a voi < 3 risposta in tempi record

Mondo Porter
Italien
Mer än 2 år användning av appen
tawk.to svarade 8 oktober 2021

Hi Mondo Porter,

Thank you for choosing tawk.to and for giving us a 5-star review!

We appreciate your feedback and are happy to know that our widget helped convert sales for your business.

Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.

Check out the links below to download the app:

Windows App: https://www.tawk.to/tawk-to-for-windows/

MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/

iOS app: https://apps.apple.com/app/tawk-to/id907458277

Android app: https://play.google.com/store/apps/details?id=to.tawk.android

If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.

Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.