tawk.to Live Chat
Galerij met uitgelichte afbeeldingen
Met de berichten- en CRM-software van tawk.to kun je eenvoudig klanten in realtime volgen en met ze chatten.
De tawk.to Live Chat-app maakt het eenvoudig om bezoekers op je Shopify-site te volgen en met ze te chatten. Sta klaar wanneer ze je nodig hebben met onbeperkt berichten sturen, ticketing en plekken voor medewerkers. Loop nooit meer een lead of verkoop mis: dankzij de iOS-, Android-, Windows- en Mac OSX-apps blijf je overal verbonden. De livechat-app, het CRM, de kennisbank en het ticketingsysteem van tawk.to integreren naadloos met je Shopify-winkel, zodat je bezoekers kunt helpen op het moment dat ze een beslissing nemen en realtime klantenservice kunt bieden.
- Bekijk en beheer Shopify-bestellingen rechtstreeks vanuit chats en tickets.
- Personaliseer begroetingen met triggers op basis van locatie, eerdere bezoeken en meer.
- Geef snelle, nauwkeurige antwoorden met sjablonen voor standaardberichten met een ‘snelkoppeling’.
- Beheer een onbeperkt aantal klanten en organisaties in je CRM.
- Hulp nodig? Neem 24/7 contact op met ons supportteam voor live ondersteuning.
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- Gevestigd in de Verenigde Staten
Talen
Engels
Deze app is niet vertaald in het Nederlands
Werkt met
- Shopify-beheercentrum
- Google Analytics
- Webhooks
- Wordpress
- Zapier
Categorieën
Recensies (54)
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
if i could leave 0 stars i would. 29$ a month to remove one line of text with no exceptions . a complete scam
So glad I found this app... I was really hesitant to add live chat to my site, as I was nervous to how it would incorporate into my life and work. This app was incredibly easy to install, works great and has great functionality. I'm able to schedule the live chat to be available during only certain hours (so that it won't wake me when I'm sleeping at night!) and I can even choose to hide it from visitors during that time or give them the opportunity to "leave a message", but show that I am offline.
The analytics and monitoring it provides is excellent and I have no complaints after having it installed for a few days. Really thankful and surprised that an app with such great functionality is committed to providing such a great free service.
Hi Nebraskabison,
Thank you for choosing tawk.to and for giving us an amazing review!
We are happy to know that you love our product and find value of it's features.
The Scheduler allows you to manage the operating days and times of the chat widget.
It will automatically switch your widget offline according to your schedule, so you never have to worry about forgetting to log out of your account.
It works in tandem with your agents, if there are no agents online when your widget is scheduled to be online, the widget will instead stay offline.
Related link: https://help.tawk.to/article/using-the-widget-scheduler
Our Monitoring feature shows real-time visitor activities. If your visitor has a chat history, you can also view their navigation activity.
To learn more about Monitoring and Chat sessions, visit this link:
https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any questions or require assistance, we have a 24/7 support line on which you can reach out. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Ondersteuning
App-ondersteuning wordt verzorgd door tawk.to.
Hulpbronnen
Deze ontwikkelaar biedt geen directe ondersteuning in het Nederlands.
Geïntroduceerd
16 november 2015
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