tawk.to Live Chat

The customer support provided by awk is top-notch, with our team appreciating the quick and helpful responses to their inquiries.

Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.

App installed just fine and even after I enabled the app in my theme, the app settings just keeps showing me to Configure widget to be shown in store.

Garbage products

Absolutely awesome. I was told about tawk.to from my brother in law in who has an options research company that absolutely loves it. He said I I had to give it a try on Maniacs.

Basically a perfect solution. Easy install, beautiful chat customization, multiple agents with their own custom profiles. You set up schedules for on and off times... everything really. There's even a great app in the iOS store too that has always worked for me.

We're about a month into using it, and it's been great. Can't say a bad thing about the app or service. It works beautifully.