レビュー (64)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の0%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の3%は1つ星です
2024年12月13日

Tax Rex has been very helpful throughout each filing for each state. Whenever there is nuance to our process, Tax Rex is able to adapt. They are responsive in their support and the filings have been seamless. If there are any troubles with the filings, just reach out to Tax Rex's support team for step-by-step instruction. Can't recommend them enough!

Wonderly Lights
アメリカ合衆国
アプリの使用期間:8ヶ月
2024年12月12日

We are very happy with the service they provide. They are really responsive and helpful when their larger competitors seem to spend all their effort in sales and none in support. We highly recommend Tax Rex.

Kung Fu Merch
アメリカ合衆国
アプリの使用期間:約1年
2024年9月27日

I want to make these people cookies I like them so much. We have been with Avalara for about 2 years and just went through a major issue where Avalara filed a number of returns for us incorrectly - it was a nightmare. What made it worse was trying to get a hold of someone in their customer service dept who would actually DO something about it. It took two months (yes two months of back and forth) to learn that they wouldn't correct their mistake unless we paid a tremendous amount of money to correct the filings.

I have been with Tax Rex for less than two weeks and they've already corrected over half of the filings, been extremely communicative and clear in those communications. It feels like going from some of the worst customer service I've every had to some of the best.

I'm so grateful that Tax Rex exists, is so simple to use, responds promptly to questions, and helps as much as possible. I wish I would have switched over a lot sooner!

erinsfaces
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年9月20日

Great app and great support. Flexible enough to automatically ignore certainly order types if you want (Amazon, etc.) and the reporting turned out to be more accurate than the reporting from Shopify. Have also recently started using their auto-filing service and happy with that as well!

Lifelong Collectibles
アメリカ合衆国
アプリの使用期間:約1年
2024年10月10日

These guys take a lot of the pain out of sales tax compliance... as much pain as it's possible to take out of sales tax compliance at least :) The auto file is so simple/good. Excellent, highly responsive support team - an order of magnitude better than TaxJar.

Elite Patio Direct
アメリカ合衆国
アプリの使用期間:3ヶ月
2024年9月17日

This app is a life saver. The auto file feature is so worth the fee. Customer service is excellent. Response time is always quick.

Little Hippie
アメリカ合衆国
アプリの使用期間:2年以上
2024年9月20日

- Incredible customer service and support
- they are clear and concise making it easy to understand what they need from me.
- they save me hundreds of hours by handling all of our filings

He Would Love First
アメリカ合衆国
アプリの使用期間:2ヶ月
2024年9月23日

If you are looking for an easy-to-use tax app with great customer service then this is the app for you. Responses to our questions have been very quick and friendly. We found the app easy to install, easy to monitor nexus thresholds and they have made the option of setting up auto file returns for our required states so easy. So far this had been an excellent app that I would highly recommend.

Melissa Foster, Author
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年9月5日

This company is great. Greatly simplifies the process of filing taxes with there automated service. Customer service is also the best!! Best purchase along with starting a business.

i am dad. Clothing Store
アメリカ合衆国
アプリの使用期間:約1ヶ月
2024年8月7日

We have moved to Tax Rex after being with TaxJar for a long time and it is a world of difference. Tax Rex was totally devoted to our taxes from the start. They are easy to communicate with (which was not even possible with TaxJar), They respond to any question very fast and are extremely accommodating. They have handled left over issue from the time with TaxJar without charging for their extra efforts and with great attention.
I have been waiting with this review a few months to let the reader know that it is valid over time and not just a quick start review.

I recommend Tax Rex full heartedly to any Shopify owner!

Seginus Lighting
アメリカ合衆国
アプリの使用期間:4ヶ月