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I have to say your customer service is outstanding. We had a few hiccups during setup because we were missing information from states to log into their systems. You guys helped us through that process and were still able to hit our deadlines for filings and payments. Thank you!
I can't begin to state how easy this app is to use and how seamless filing taxes is for us! It saves us SO much time and takes the stress away from having to manage this process, filling forms out correctly and submitting payment. Easy and straight forward to use app that allows me to do more important things in our small business. Customer Service is amazing and very timely in their responses and helps navigate any issues that may arise!
Worth every penny. I use to dred filing monthly sales tax reports, I mean I still do but they were a nightmare of having to pull multiple reports and struggle to get the numbers to match the state forms. It was like filing Federal Taxes once a month. I knew there had to be an easier way so I searched for a tax program and found Tax Rex! After a small learning curve, nothing hard it was just a matter of adjustment. I now complete my taxes in a fraction of the time. Tax Rex places all the data in one place so its easy to see and input into the state filing system. Customer service is also great. Tax Rex recently added the option of auto filing for my state. I haven't taken advantage of that feature yet but probably will in the distant future.
Excellent Customer service. I accidently filed a wrong amount and customer service was able to effectively amend the incorrect amount. Everything is automated, no need to worry about having to sit down and figure out taxes for each state. Fairly priced and customer service is easily accessible. 5/5 100%
Great! Extremely simple to setup, add states, setup automations plus great customer service, fast replies. Let's me focus on growing my business and eliminates time spent on these administrative tasks! Highly suggest :)
Super easy to install. Support is great. I would highly recommend this app to any business that needs help with sales tax compliance.
Tax Rex is amazing. Our online business exploded this summer and we met Nexus requirements pretty fast in about 10+ states which we quickly got behind on. I went to work on getting Tax ID's and in this process I found Tax Rex who helped with any needs or questions I had.
As I began compiling tax ID's I started setting up the Auto File and the dates in which we met our Nexus requirements and they went to work on filling our Taxes in those states for the months we were behind as well as keeping us from getting further behind at the same time. They have not only saved us a ton of time but have also saved us money from avoiding further penalties.
Tax Rex is easy to work with and very knowledgeable. I absolutely knew nothing about filing taxes 2 months ago and its thanks to them.
Great app and great customer service. Very simple to use and does exactly what they say for a low price...which is file your quarterly sales tax reports!! A huge hassle removed. Thank you.
Amazing app! I've wasted a week trying to make any sense of sales tax numbers (while being audited), until I found Tax Rex. I had to use their feature to request a report for an older period of time (unsupported by Shopify) and they completed it within hours, so I was able to submit all the information that I needed.
Also the reporting is presented in a meaningful way - you basically just copy/paste from their report into the tax people's system, it's as simple as that. Love it!
Amazing. Makes my life so much easier. Great service too! Thank you again.