TaxCloud Sales Tax Automation

We migrated from a traditional tax accountant handling filings for 23 states, and the switch to TaxCloud has been a game changer — both in cost savings and operational efficiency.
Special shout-out to Alessandro on the onboarding team. Our setup was fairly complex (mix of SST and non-SST states, quarterly-to-monthly transitions, gap filings, and a semi-annual state that needed special handling), and he was patient, responsive, and thorough every step of the way. He made sure nothing slipped through the cracks during a process that could have easily gone sideways.
The platform works seamlessly with Shopify, and the SST program benefits are significant if you're a remote seller. Highly recommend for any e-commerce brand scaling across multiple states.

We wanted to wait to write a review until after we had used this app for several months. We went through implementation with TaxCloud in February and have now had 3 months of successful tax filings. We've had a great experience so far. It saves us so much time and effort, and the fact that they integrate with SST makes it even more added value to us. Highly recommend.

We have a large ecommerce business that has to file taxes in many many US states. TaxCloud provides a superior service for much less than its competitors. Our reps are great and very thorough with their help, whether technical or clerical. They get my strongest recommendation as a US ecommerce and retail business.

We moved from another provider after they significantly raised their prices. TaxCloud is not only a better value but the interface is superior. They are a part of SST which streamlines filing for many states. The onboarding process was very easy with TaxCloud helping along the way.

We came from Avalara and the nightmare of how complicated the death by 100 different licenses. We were fully expecting to have some of the same games played by companies like this but after having our demo call. We were pleasantly surprised to see straight forward licensing and usage cost that scales.

The onboarding team was great and very accommodating as it took us almost two months to get everything in place for TaxCloud to take over our sales tax filing.

If you need automation for your taxes and returns, I would HIGHLY suggest checking out TaxCloud first before considering others.

TaxCloud is awesome. Avalara was jerking us around forever with their overseas customer service reps (charged us 3,000.00 for customer servise reps who cannot speak English well) and raising their prices every year for their overall services. TaxCloud is a way better value and everything that Avalara promises -- TaxCloud delivers! When you work with a TaxCloud rep they are somewhere here in the United States!!! I should have moved to TaxCloud way sooner.

Starting up a Shopify store quickly led me to the realization that I wanted help with tracking and filing taxes in multiple states. Taxcloud has been wonderful. Their onboarding is very smooth and a specialist walks you through the process and they are available for any questions. They are professional, very friendly and easy to work with. Highly recommend!

Been a good experience so far. Alessandro and Karolyn have been holding my hand through the onboarding process. I was previously paying 5x what they are charging to an accounting firm, so I'm really happy to be with taxcloud.
That being said, I've only just finished the onboarding. I'll edit my review if I have a terrible experience in the future. but things are looking good

I was determined to do all our tax filings myself, but I got overwhelmed with how every state is different and it took so much time that I really didn't have. I checked out several services and TaxCloud won, both with the service I received even before becoming a customer and in price. Onboarding was easy and now I can do all the jobs I can't farm out, without getting stressed about taxes hanging over my head. This sounds like a commercial but honestly it is exactly how I feel.

Taxcloud has put our minds at ease with sales tax compliance. Filing sales tax each month for numerous states is daunting, but Taxcloud has taken that work load off our busy plates.... and at an affordable price!
Their customer service is excellent. You get a dedicated specialist to walk you through the onboarding process. Highly recommend!